Jessica Young
Detroit,MI
Summary
Dynamic nursing professional with a proven track record in supervising staff and implementing quality improvement initiatives. Known for strong clinical judgment and effective team coordination, leading to improved patient satisfaction and care outcomes.
Offering solid foundation in healthcare principles and strong desire to learn and grow in this environment. Brings ability to quickly acquire essential nursing practices and techniques, including patient assessment and care planning. Ready to use and develop skills in patient care and medical procedures in any nursing role.
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Patient-oriented Nurse with over 12 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with gerentology specialty.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registered Nurse
CareTenders Hospice
32300 Northwestern Hwy SUITE 125
09.2025 - Current
- Administered medications and treatments per established protocols for patient care.
- Assisted in developing individualized care plans to meet patient needs.
- Monitored vital signs, documenting changes to inform treatment adjustments.
- Educated patients and families on disease management and symptom control.
- Collaborated with interdisciplinary teams to enhance patient outcomes and comfort.
- Provided emotional support and counseling to patients and caregivers during challenging times.
- Participated in staff training sessions to improve clinical skills and knowledge sharing.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nurses during their training period, providing valuable real-world experience and guidance to foster professional growth.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Evaluated patient histories, complaints, and current symptoms.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Registered Nurse Supervisor
Mission Point
535 N. Main St, Clawson, MI
08.2023 - 09.2025
- Supervised nursing staff to ensure adherence to care protocols and best practices.
- Coordinated patient care plans in collaboration with interdisciplinary teams.
- Implemented quality improvement initiatives to enhance patient outcomes and satisfaction.
- Monitored compliance with regulatory standards and internal policies for safety and efficacy.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Streamlined workflow processes, optimizing resource allocation and operational efficiency.
- Facilitated training sessions on new technologies and procedures to improve staff competency.
- Developed strong rapport with patients and families, providing emotional support during challenging situations.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
- Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
- Led successful team comprised of RNs, LPNs, and ancillary staff.
- Maintained accurate documentation of patient care activities in accordance with regulatory requirements, ensuring timely completion of reports as necessary for compliance purposes.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Enhanced overall staff morale by recognizing individual achievements and fostering a collaborative, supportive work environment.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Evaluated clinical competency of nursing staff through direct observation, feedback sessions, and periodic skills assessments.
- Oversaw quality assurance initiatives to identify areas of improvement within the department and implement corrective action plans accordingly.
- Improved patient outcomes by implementing evidence-based nursing practices and protocols.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Director of Nursing (Interim)
Mission Point
535 N. Main St, Clawson, MI
11.2024 - 01.2025
- Oversaw nursing staff performance, ensuring compliance with healthcare regulations and best practices.
- Developed and implemented patient care protocols, enhancing quality of care across departments.
- Collaborated with multidisciplinary teams to improve patient outcomes and streamline operations.
- Conducted regular training sessions for nursing staff, fostering professional development and skill enhancement.
- Evaluated patient care plans, facilitating adjustments to meet evolving healthcare needs effectively.
- Managed budgeting processes for nursing services, optimizing resource allocation and reducing costs.
- Analyzed operational workflows, identifying opportunities for process improvements and increased efficiency.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Performed rounds to observe care and interview staff, residents, and families.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Championed initiatives focused on improving workplace diversity to foster an inclusive environment that respects the cultural backgrounds of staff members and patients alike.
- Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
Education
High School Diploma -
Northwestern High School
Detroit, MI Associate of Applied Science - Nursing RN
Breckinridge School of Nursing
Canton, MI12.2013
No Degree - CNA
Healthcare Solutions And Career Group
Detroit, MI06.2011
Skills
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Patient and family advocacy
- Infection control measures
- Patient care
- Wound care
- Compassion and empathy
- Patient monitoring
- Patient management
- Care plan development
- Physical assessments
- Family education
- Licensed RN
- Nursing staff leadership
- Team coordination
- Proper catheter insertion/removal
- Relationship building
- High level of autonomy
- Staff supervision
- Patient relations
- Emotional awareness
- Emotional intelligence
- Case management
Certification
- BLS Provider - 07/2025-07/2027
Timeline
Registered Nurse
CareTenders Hospice
09.2025 - Current
Director of Nursing (Interim)
Mission Point
11.2024 - 01.2025
Registered Nurse Supervisor
Mission Point
08.2023 - 09.2025
High School Diploma -
Northwestern High School
Associate of Applied Science - Nursing RN
Breckinridge School of Nursing
No Degree - CNA
Healthcare Solutions And Career Group