Jessica Zander, PHR
Human Resources Professional
Lake Oswego,OR
Summary
Accomplished Human Resources Manager with a proven track record at Core-Mark International, enhancing employee engagement by 121% and significantly reducing turnover. Expert in leadership development, talent acquisition, and implementing strategic HR initiatives. Skilled in change management and people analytics, demonstrating exceptional business acumen and a commitment to operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Core-Mark International
5 2023 - Current
- Implemented strategic initiatives increasing employee engagement 121% and decreasing turnover 32% YoY.
- Championed career development program resulting in 30% increase to internal promotions within leadership team.
- Partnered with operations leadership to cut labor costs 15% YoY.
- Reduced employee relations complaints by 67% through investigation, root cause analysis, and training.
- Led the sales department through a transition to a 100% commission compensation plan
- Trained and mentored 5 HRGs and 3 HRMs in employee relations, business acumen, and executive presentation
- Created an HR SOP manual for a Fortune 84 company as part of a small project team
Human Resources Generalist
Core-Mark International
09.2021 - 05.2023
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
- Eliminated payroll errors.
- Trained 3 HR employees on company SOPs, systems, and payroll processes.
- Responsible for all HR administrative functions supporting 600+ employees in UT, ID, WY, NV, OR, & WA.
Interim Human Resources Manger
Core-Mark International
10.2022 - 11.2022
- Developed and enforced company policy and procedures relating to human resources activity in compliance with local, state, and federal laws.
- Reduced time to hire 50% by redesigning recruiting and onboarding processes.
- Advised senior management on organizational development and change management initiatives.
- Performed complete audit of HR data improving accuracy of HR and operational KPIs.
- Led vertical benefits and HRIS integration at the OpCo level
Human Resources Assistant
EReplacementparts.com
02.2020 - 09.2021
- Recruited and onboarded 300 warehouse employees in 2020.
- Managed accurate weekly payroll processing for 180 employees.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
Receptionist/HR Coordinator
EReplacementParts.com
10.2017 - 09.2018
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Updated and maintained employee attendance records.
Order Fulfillment Specialist
EReplacementparts.com
08.2016 - 10.2017
- Trained 15 new employees in 6 months
Education
MBA - Strategic Management
University of North Texas
Denton, TX 05.2001 -
Bachelor of Music - Commercial Music
Snow College
Ephraim, UT 08.2010 - 2014.05
Skills
- Leadership Development & Succession Planning
- Employee Relations & Engagement
- Talent Acquisition & Employee Retention
- Change Management
- Business Acumen
- People Analytics
Affiliations
- Society of Human Resource Management
Certification
PHR - Professional in Human Resources
Timeline
Interim Human Resources Manger
Core-Mark International
10.2022 - 11.2022
Human Resources Generalist
Core-Mark International
09.2021 - 05.2023
PHR - Professional in Human Resources
06-2021
Human Resources Assistant
EReplacementparts.com
02.2020 - 09.2021
Receptionist/HR Coordinator
EReplacementParts.com
10.2017 - 09.2018
Order Fulfillment Specialist
EReplacementparts.com
08.2016 - 10.2017
Bachelor of Music - Commercial Music
Snow College
08.2010 - 2014.05
MBA - Strategic Management
University of North Texas
05.2001 -
Human Resources Manager
Core-Mark International
5 2023 - Current
Similar Profiles
Marianne HillMarianne Hill
Sales Manager at Core-Mark InternationalSales Manager at Core-Mark International
Jake ThomasonJake Thomason
Warehouse Lead at Core-Mark InternationalWarehouse Lead at Core-Mark International
Janie HiltonJanie Hilton
Administrative Assistant at Core-Mark InternationalAdministrative Assistant at Core-Mark International