Jessica Zapata
San Antonio
Summary
Detail-oriented professional with extensive experience in court administration, adept at maintaining court dockets, coordinating case appearances, and providing comprehensive support to judges and attorneys. Demonstrated ability to enhance court efficiency and uphold public service standards through effective communication and meticulous case management.
Overview
25
25
years of professional experience
Work History
Civil Court Clerk
Bexar County District Clerk
01.2007 - Current
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Maintained hearings on jury and non-jury docket.
- Prepares court correspondences & maintains case files.
- Coordinates the appearance of parties for cases scheduled on daily dockets.
- Performs data entry and computer research of individual cases, court dates and dismissal or appeal information.
- Researches cases and places cases on dismissal docket if needed.
- Sets up zoom in chambers and on the bench
- Prepared court case reports and statistics.
- Responded to in-person and telephone requests for information from the general public, attorneys and other involved parties.
- Meets with judges and lawyers to coordinate functions of court.
- Used Odyssey to prepare dockets or calendars of cases.
- Answers questions in person and by telephone regarding court procedures.
- Starts zoom meetings and creates breakout rooms and assigns participants to breakout rooms.
- Troubleshoots basic AV needs, knows how to set up and take down AV cart.
Mailroom Clerk
Clarke American
05.2001 - 08.2006
- Operated automated mail processing equipment to efficiently sort and collate mail.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Monitored courier and accountable items using FedEx, UPS, and Certified mail systems.
- Provided customer service support to outside couriers and vendors, facilitating smooth operations.
- Prepared payroll to be shipped out from corporate office to other locations.
Education
BBA - With A Concentration in Human Resources Management
Texas A&M University-San Antonio, Tx, US
San Antonio01-2022
Associate of Arts - Liberal Arts
San Antonio College
San Antonio, TX01-2019
High School Diploma -
John F Kennedy High School
San Antonio, TX01-1998
Skills
- Court docket maintenance
- Office Management
- Clerical Support
- Data entry
- Office software proficiency
- Multi-project management
- Customer Satisfaction
- Verbal communication
- Interpersonal skills
- Self-motivated
- Professional demeanor
- Adaptable to Change
Timeline
Civil Court Clerk
Bexar County District Clerk
01.2007 - Current
Mailroom Clerk
Clarke American
05.2001 - 08.2006
BBA - With A Concentration in Human Resources Management
Texas A&M University-San Antonio, Tx, US
Associate of Arts - Liberal Arts
San Antonio College
High School Diploma -
John F Kennedy High School