Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Zhuk

Redford,MI

Summary

Accomplished Registered Medical Assistant with a proven track record at Ascension, adept in patient care, alongside exceptional interpersonal skills. Excelled in fostering patient relationships, mastering E-Clinical Works, Athena EMR, soon to be EPIC and supporting minor surgical procedures. Recognized for enhancing patient satisfaction and streamlining operational efficiency. Recently transitioned to Henry Ford Health System.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Assistant

Henry Ford
10.2024 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Same description as Ascension job just transitioned to Henry Ford.
  • Managing phone calls and answering voice mails.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Registered Medical Assistant

Ascension
11.2013 - Current
  • Fostered positive relationships with patients by providing exceptional customer service in person or over the phone.
  • Scheduled appointments and maintained patient records.
  • Proficient in computerized charting systems such as E-clinical/Athena.
  • Record patients’ medical history, vital statistics, or information such as test results in medical record.
  • Prepare treatment rooms for patient examinations, keeping rooms neat and clean.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Help physicians examine and treat patients, handing instruments or materials or performing such tasks as giving injections or removing sutures.
  • Checking in and out patients on E-Clinical/Athena and Verifying insurances.
  • Stock/inventory.
  • Cast application and removal.
  • Prior authorizations.
  • Utilized excellent communication skills to effectively collaborate with other health care providers.
  • Excelled in patient care services, including vital signs, EKGs, injections and phlebotomy.
  • Maintained cleanliness standards throughout examination rooms according to OSHA regulations.
  • Assisted with minor surgical procedures under direct supervision of a physician.
  • Surgical boarding
  • Minor IT issues in the office.
  • PRP injections
  • Ultrasound help

Medical Assistant/Reception

Ann Arbor/Taylor-Romulus Urgent Care
06.2012 - 11.2013
  • Record patients’ medical history, vital statistics, or information such as test results in medical record.
  • Prepare treatment rooms for patient examinations, keeping rooms neat and clean.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Help physicians examine and treat patients, handing instruments or materials or performing such tasks as giving injections or removing sutures.
  • Checking in and out patients on E-Clinical and Verifying insurances.

Water Therapist

Adaptive Aquatics
06.2006 - 01.2013
  • Personally works with patients in the pool assisting with mobility/functionality and improving patients’ quality of life.
  • Meets with patients outside of the pool environment to assess their condition and determine which pool exercises can create a successful treatment, rehabilitation, prevention or fitness plan.
  • Closely monitors patients to maintain a safe environment and uses proper assistive or protective devices to ensure safety.

Life Guard/Supervisor/Swim Instructor

Bailey Parks and Recreation
09.2005 - 01.2011
  • I’m in charge of maintaining the pool and all the other life guards.
  • Help set up party rooms.
  • Teach kids how to swim and be safe in the water.
  • Perform office and retail service duties such as serving customers, answering telephones, and receiving payment.
  • Perform First aid as needed

Education

Diploma -

Everest Institute
Dearborn, MI

Diploma - undefined

Thurston High School

Skills

  • Glucose Testing
  • Suture Removal
  • Billing and Coding
  • Lab Testing
  • Urinalysis
  • Receptionist duties
  • Patient Education
  • Ambulatory devices
  • Microsoft Word
  • Typing: 75 wpm
  • Venipuncture
  • Autoclave
  • Injections
  • Centrifuge
  • Vitals
  • EKGs
  • Minor office Surgery
  • E-Clinical Works
  • Athena EMR
  • Surgical boarding
  • Ultrasound assistant
  • PRP injections
  • Minor office IT issues
  • Training of new MAs
  • Disability Forms

Certification

  • AED
  • OSHA/HIPAA
  • CPR
  • First Aid
  • Oxygen Administration
  • Blood borne pathogens

Timeline

Medical Assistant

Henry Ford
10.2024 - Current

Registered Medical Assistant

Ascension
11.2013 - Current

Medical Assistant/Reception

Ann Arbor/Taylor-Romulus Urgent Care
06.2012 - 11.2013

Water Therapist

Adaptive Aquatics
06.2006 - 01.2013

Life Guard/Supervisor/Swim Instructor

Bailey Parks and Recreation
09.2005 - 01.2011

Diploma - undefined

Thurston High School

Diploma -

Everest Institute

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