Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Zielske

scarville

Summary

Dynamic leader with a proven track record at Vinje Pub, adept in team management and inventory control. Excelled in elevating customer engagement and staff performance, significantly enhancing operational efficiency. Skilled in fostering a positive work environment, demonstrating exceptional team management, and meticulous record-keeping abilities.

Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Bar/Restaurant Manager-Owner

Vinje Pub
07.2003 - 12.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Maintained meticulous financial records, enabling accurate budgeting and financial planning.
  • Upgraded restaurant's interior, creating more inviting ambiance that attracted wider clientele.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

LPN

PRN INC
07.2001 - 07.2003
  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.0
  • Assisted with admissions, appointments, transfers, and discharges.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
  • Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
  • Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Facilitated smooth transitions from acute care settings to long-term care facilities or home environments.
  • Administered medications and injections to patients.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Delivered emotional support to patients and families during challenging times.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Coordinated patient transfers to other facilities.

LPN

ABCM Corp.
06.1998 - 06.2001
  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Reduced medication errors by accurately administering medications and diligently verifying patient information.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
  • Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
  • Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
  • Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
  • Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
  • Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Administered medications and injections to patients.

Laborer

Larson Doors
06.1996 - 09.1998
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Education

Associate of Science - Nursing

North Iowa Community College
Mason City, IA
05-1998

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management

Certification

  • ServSafe Food Handler's Certification

Timeline

Bar/Restaurant Manager-Owner

Vinje Pub
07.2003 - 12.2024

LPN

PRN INC
07.2001 - 07.2003

LPN

ABCM Corp.
06.1998 - 06.2001

Laborer

Larson Doors
06.1996 - 09.1998

Associate of Science - Nursing

North Iowa Community College

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Jessica Zielske