Microsoft Office (Excel, PowerPoint, Word), Point Click Care, Quick Mar Outlook
Jessica Zoller
Muscatine
Summary
Adept at leading teams and enhancing operational efficiency, I significantly improved patient care quality at Aspire of Muscatine. My expertise in infection control and medication administration, coupled with a talent for crisis management, fosters a safe and productive environment. Recognized for mentoring staff and driving strategic improvements, I excel in high-pressure settings, ensuring compliance and patient satisfaction.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
LPN Shift Supervisor Nurse
Aspire of Muscatine
10.2019 - 04.2024
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
CNA
Premier Estates of Muscatine
06.2011 - 03.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
IV Certification For LPN - Nursing
Iowa Healthcare Association
West Des Moines01-2024
LPN /LVN - Nursing
Muscatine Community College
Muscatine, IA05-2017
Skills
- Team leadership
- Project management
- Strategic planning
- Budget oversight
- Performance evaluation
- Staff supervision
- Operational efficiency
- Policy development
- Crisis management
- Infection control
- Catheter care
- Geriatric nursing
- Medical documentation
- Medication administration
- Vital signs monitoring
Accomplishments
- Patient Transfer - Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
- Documented and resolved wounds and/or rehabilitated post hospitalizations with post surgical/fracture care which led to patient discharging home successfully
Certification
- CPR/AED Certification
- LPN IV certification- IHCA January 2024
- LPN Supervisory Course
- Infection Control Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Iowa Healthcare Association
Work Preference
Work Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursPaid time off4-day work weekHealthcare benefitsTeam Building / Company RetreatsPaid sick leaveWork from home optionQuote
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson
Timeline
LPN Shift Supervisor Nurse
Aspire of Muscatine
10.2019 - 04.2024
CNA
Premier Estates of Muscatine
06.2011 - 03.2019
IV Certification For LPN - Nursing
Iowa Healthcare Association
LPN /LVN - Nursing
Muscatine Community College
Software
Interests
Outdoor recreation, camping, fishing, biking, traveling, music, DIY, gardening, art, health and wellness
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