Jessica A. Warren
RDSolutions
Leitchfield
1
Certification
13
years of professional experience
Dedicated professional, resourceful and adaptable, with extensive experience in multiple career paths. Comfortable handling complex issues and adjusting to rapidly changing conditions. Known for strong team collaboration, adaptability, and delivering impactful results. Adept at managing multiple projects and meeting deadlines with precision and efficiency.
Work History
Research Associate
9 Months- Travel to various stores and collect data by scanning products in store according to client requirements.
- Set up and merchandise displays in stores.
- Inventory and merchandise products at gas stations.
- Communicate daily via email with Territory Managers, Scheduling and Quality Team.
- Manage own daily and weekly schedule within the target dates of assigned work.
Certified Medical Assistant (CMA)
2 Years 5 Months- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Assisted with scheduling diagnostic tests, ordering supplies, and other administrative duties
- Delivered medical assistance to patients in a busy medical office setting
- Monitored and documented patient progress
- Maintained a clean and orderly work environment
- Delivered medications and treatments according to physician orders
- Conducted patient follow-up calls and scheduled follow-up appointments
- Performed routine clerical tasks such as filing and data entry
- Assisted physicians with examinations, treatments, and diagnostic procedures
- Obtained laboratory specimens and prepared them for testing
- Prepared and maintained exam and treatment rooms
- Assisted with minor surgeries and wound care
- Assisted in the development and implementation of quality assurance measures
- Assisted in patient examinations by preparing equipment and documenting vital signs accurately.
- Administered immunizations and injections, ensuring patient safety and compliance with healthcare regulations.
Server/Bartender
10 Years 5 Months- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Collaborated with team members to maintain high standards of cleanliness and organization throughout dining area and bar.
- As a Floor Manager, I trained new staff on menu items, service protocols, and point-of-sale systems for seamless operations.
- Collaborated with team members to maintain high standards of cleanliness and organization throughout dining area.
- Worked with POS system to place orders and manage bills.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Medical Assistant (MA)
1 Year 5 Months- Performed laboratory procedures, including specimen collection and preparation
- Assisted in the preparation of medical equipment for procedures
- Administered medications and immunizations as ordered by physician
- Monitored and recorded patient vital signs
- Performed administrative duties, such as filing, maintaining patient records, and appointment scheduling
- Answered patients' questions and provided information about medical treatments
- Prepared and maintained examination and treatment rooms
- Assisted in the preparation of patients for surgery and assisted with post-operative care
- Educated patients on important medical topics to enhance their understanding of health conditions.
- Assisted physician with examinations, treatments, and procedures in a busy medical office
Registration/Discharge Clerk
1 Year 8 Months- Ensured compliance with HIPAA regulations and patient privacy standards
- Processed patient registrations and maintained accurate medical records.
- Coordinated appointment scheduling for patients and healthcare providers.
- Resolved patient issues in a timely and professional manner
- Entered patient information into the computer system for billing purposes
- Supported medical staff by facilitating patient registration and ensuring accurate data entry
- Developed and maintained positive relationships with patients and their families
- Addressed patient concerns and complaints to enhance overall satisfaction and experience
- Maintained a clean and organized work environment
- Greeted patients and visitors, answered inquiries, and provided directions in a friendly and professional manner
- Communicated with medical staff regarding patient registration matters
- Monitored patient accounts to ensure accuracy and completeness of information
Education
Certification - Medical
High School Diploma - General
Skills
Data collection
Fieldwork experience
Inventory assessments
Organizational efficiency
Reception/Scheduling
Customer Service
Strong work ethic
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Timeline
Research Associate
RDSolutions
10.2025 - CurrentRead More
Certified Medical Assistant (CMA)
Pagosa Medical Group
04.2021 - 09.2023Read More
Medical Assistant (MA)
Pagosa Springs Medical Center
03.2019 - 08.2020Read More
Registration/Discharge Clerk
Pagosa Springs Medical Center
07.2017 - 03.2019Read More
Server/Bartender
Coyote Moon
03.2013 - 08.2023Read More
Pagosa Springs High School
High School Diploma from General
Read More
National Healthcareer Association
Certification from Medical
Read More