Jessica April Smith
Houston,TX
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
20
20
years of professional experience
Work History
Office Administrator
Caliber Collision
06.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Calendar scheduling for estimate and drop off appointments.
- Providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates.
- Maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards.
- Provide a world class customer experience to all customers by ensuring center’s consistent application of SOP.
- Manage multiple tasks at one time in a consistently changing environment.
Administrative Support
St. Thomas the Apostle Episcopal School
06.2020 - 11.2021
- Maintained Outlook Calendar for the Head of School for weekly meetings and sit-ins with staff as parents as needed.
- Maintained verbal, written, and electronic communication with staff and parents with emails and weekly electronic newsletters.
- Maintained the school website with weekly updates.
- Use Google Drive to digitize hard copies of student files.a
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executive Assistant
AWD Management Services
12.2015 - 07.2017
- Created, bench marked, and managed a SharePoint page and document storage for Division-wide personnel moves
- Create government correspondence and memos.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements for civil servants.
- Processed travel expenses and reimbursements for civil servants.
- Handled confidential and sensitive information with discretion.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Initiated property coordination for engineer public speaking events and conferences.
Office Assistant/Shipping & Receiving
Grinding & Sizing Co
05.2003 - 06.2004
- Provided administrative support to the plant manager while following SOP’s
- Created customer POs, bills of lading, and packing lists for shipments
- Managed customer accounts, arranged transport for shipments, maintained timecards and onboarding paperwork for onsite employees
- Assisted with inventory control, supplies acquisition, and maintain vendor relationships and deliveries.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
High School Diploma -
Clear Creek High School
League City, TXOceanography
Texas A&M University
Galveston, TXBusiness Administration And Management
San Jacinto College District
Deer Park, TXSkills
- Calendar Management
- Customer Service Management
- Workflow Planning
- Travel Coordination
- Project Management
- Accounts Payable and Receivable
Affiliations
Highly skilled professional with both administrative and office workflow experience. Recognized for customer service,
meeting and calendar management, and proficiency in office workflow and management. Advanced expertise in ability
to plan, coordinate, and implement practices and procedures.
Administrative & Executive Support
Travel/Meeting Coordination
Verbal & Written Communication Skills
Office Workflow/Operations
Outlook Calendar Management
Microsoft Office Proficiency
Timeline
Office Administrator
Caliber Collision
06.2022 - Current
Administrative Support
St. Thomas the Apostle Episcopal School
06.2020 - 11.2021
Executive Assistant
AWD Management Services
12.2015 - 07.2017
Office Assistant/Shipping & Receiving
Grinding & Sizing Co
05.2003 - 06.2004
High School Diploma -
Clear Creek High School
Oceanography
Texas A&M University
Business Administration And Management
San Jacinto College District
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