Jessica Arellano Dallas Tx
Dallas,TX
Summary
An organized esthetician with expertise in the spa environment, product sales, and booking client appointments. An esthetician with a focus on the client and knowledge of several facial treatments has more than 750 hours of specialized training as a licensed esthetician and skincare expert, marketing and promotional activities understanding. I'm looking for and retaining a full-time position that presents professional challenges and makes use of adept communication, time management, and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Banquet and Restaurant Server
Shenaniganz Entertainment Center
Rockwall, TX
08.2019 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server Shift Leader
Romas in Duncanville Tx
Duncanville, TX
12.2018 - 04.2019
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Medical Clerk
Allergy & Asthma Center
Duncanville, Tx
01.2016 - 05.2017
- Followed up with providers to address requests and concerns.
- Collected and organized medical records and bills.
- Stayed on top of all records requests and case management functions with open and clear communication.
- Prepared personal injury, medical payment, uninsured and other claim types.
Education
Esthetician
Professional Skin Care Academy
07.2022
Some College (No Degree) -
Mountain View College
Dallas, TXSchool -
Duncanville High School
Duncanville, TX06.2019
Skills
- Hydra Facials
- Housekeeping Duties
- Eyebrow and Lash Tinting
- Critical Thinking
- Outstanding Client Care
- Guest Services Expertise
- Equipment and Instrument Sterilization
- LED Light Therapy
- Moisturizing Treatments
- Customer Experience
- Assessing Skin Condition
- Maintaining Clean Work Areas
Certification
Lash lift/tint
Brow lamination/tint Ultrasonic exfoliant Microdermabrasion/ Hydroderm Nano
Microcurrent
High frequency
LED therapy
Face Reality
Languages
Spanish
Native or Bilingual
Timeline
Banquet and Restaurant Server
Shenaniganz Entertainment Center
08.2019 - Current
Server Shift Leader
Romas in Duncanville Tx
12.2018 - 04.2019
Medical Clerk
Allergy & Asthma Center
01.2016 - 05.2017
Esthetician
Professional Skin Care Academy
Some College (No Degree) -
Mountain View College
School -
Duncanville High School