Jessica Aurea Sordo
North Miami,Florida
Summary
A highly motivated and enthusiastic employee who desires to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Confident, hard-working, and committed to seeing results in a leadership position.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dental Hygienist for School-Based Dental Program
Florida Department of Health, Broward County
Fort Lauderdale, FL
11.2017 - Current
- Directed and supervised a team of employees in daily operations.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Provided guidance and direction to staff regarding job duties and responsibilities.
- Reviewed completed work to verify consistency, quality, and conformance.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Effectively interacted with school personnel.
- Oversee distribution and collection of program consent forms.
- Set up portable dental equipment and create daily patient schedules in schools.
- Established clean, sterile and welcoming environment for patients.
- Reviewed and evaluated medical records for accuracy, completeness, and compliance with regulatory requirements.
- Provided patient education on proper oral hygiene techniques and preventive dental care.
- Assessed overall oral health by examining teeth and gums for signs of disease or other irregularities.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Applied cavity-preventing agents, like fluoride and sealants, to protect patients' teeth from decay.
- Sterilized instruments and equipment following OSHA regulations.
Dental Hygienist
North Miami Beach Dental
North Miami Beach, FL
08.2014 - 11.2017
- Prepared treatment rooms for patient examinations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Took medical and dental history and recorded vital signs of patients.
- Exposed dental diagnostic x-rays.
- Collaborated with other healthcare professionals regarding patient care planning.
- Customized prophylactic treatment to individual patients' needs.
- Examined mouth for sores or lesions that may indicate a need for further evaluation.
- Administered local anesthetics prior to dental treatments when necessary.
- Removed plaque and tartar from teeth using hand and mechanical scaler tools.
- Performed root planing procedures to remove plaque from below the gum line.
- Applied cavity preventing agents, like fluoride and sealants, to protect patients' teeth from decay.
- Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
- Educated patients about good nutrition for maintaining healthy teeth and gums.
- Managed dental records to keep important patient information on file.
- Sterilized dental instruments before each procedure according to infection control protocols.
Administrative Assistant
Rexel
Miami, Florida
11.2006 - 03.2011
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Education
Master of Science - Information Technology
Walden University
Minneapolis, MN05-2022
Bachelor of Science - Health Services Administration
St. Petersburg College
Clearwater, FL05-2020
Associate of Science - Dental Hygiene
Miami Dade College
Miami, FL05-2014
Skills
- Time Management
- Staff Management
- Inventory Control
- Training and mentoring
- Schedule Preparation
- Medical Records Management
- Computer and Microsoft Office Skills
- Dental Radiography
- Local Anesthesia Administration
- Preventive dentistry
- Sealant Application
- Fluoride Application
- Patient Education
- Infection control
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Registered Dental Hygienist in Florida License: DH23617
- CPR and AED Certified
Timeline
Dental Hygienist for School-Based Dental Program
Florida Department of Health, Broward County
11.2017 - Current
Dental Hygienist
North Miami Beach Dental
08.2014 - 11.2017
Administrative Assistant
Rexel
11.2006 - 03.2011
Master of Science - Information Technology
Walden University
Bachelor of Science - Health Services Administration
St. Petersburg College
Associate of Science - Dental Hygiene
Miami Dade College
- Registered Dental Hygienist in Florida License: DH23617
- CPR and AED Certified
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