Jessica B Floyd
ALPINE,California
Summary
Detail-oriented professional with a strong background in customer service and operational efficiency. Known for excellent organizational skills and ability to enhance customer satisfaction through effective interactions and problem-solving in fast-paced environments.
Overview
14
14
years of professional experience
Work History
MailHandler
USPS
11251 Rancho Carmel Dr, San Diego, CA 92199
10.2023 - 11.2025
- Sorted and organized incoming and outgoing mail to ensure timely delivery.
- Operated automated sorting machines to process high volumes of mail efficiently.
Cashier,Stocker,and Online Store Shopper
Walmart Supercenter
13487 Camino Canada, El Cajon, CA 92021
04.2012 - 03.2023
- Processed customer transactions efficiently, ensuring accurate cash handling and balancing of registers.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Trained new cashiers on best practices for customer service and operational procedures.
- Monitored inventory levels at checkout, facilitating timely restocking and reducing wait times.
Education
High School Diploma -
Sta.Cruz High
Maujo,Malitbog Southern Leyte,PhilippinesSkills
- Customer service skills
- Problem-solving skills
- Workplace safety
- Ability to stand for long periods
- Handling and sorting mail
- Team collaboration
- Organizational skills
- Multitasking abilities
Timeline
MailHandler
USPS
10.2023 - 11.2025
Cashier,Stocker,and Online Store Shopper
Walmart Supercenter
04.2012 - 03.2023
High School Diploma -
Sta.Cruz High