Jessica Balmir, LMFT, CCTP, CTMH, CCATP

• Therapy program development facilitating methods for promoting quality clinical services
• Facilitate the recruitment and onboarding processes for new therapy providers
• Manage all aspects of the therapy program, overseeing both clinical and administrative functions, with a keen focus on maintaining high standards of documentation and adherence to organizational protocols.
• Facilitate peer consultation sessions for therapy providers, fostering a collaborative and supportive environment for professional development.
• Conduct comprehensive assessments and provide individual psychotherapy through virtual platform,
utilizing technology to enhance the accessibility and effectiveness of therapeutic services.
• Collaborate in coordinating patient care across an interdisciplinary team, including psychiatrists and
care coordinators.
• Implement crisis intervention, when necessary, to offer timely and effective support for both staff and
clients, fostering a supportive and responsive environment.

• Help develop therapy program to include individual therapy and digital content
• Assist in hiring and onboarding of new therapists
• Facilitate peer consultation group for therapists
• Provide assessments, individual and group psychotherapy through virtual platform
• Coordinate patient care across an interdisciplinary team that consist of psychiatrists and care coordinators
• Provide crisis intervention when needed
• Complete all necessary clinical documentation in an accurate and timely manner

• Complete intake assessment process and insurance verifications
• Provide therapeutic intervention services to individuals, couples, groups and families
• Provide crisis intervention as needed
• Provide person centered treatment planning and maintain clinical case files in compliance with state and federal standards
• Review progress to ensure quality and effectiveness of treatment
• Create and employ marketing strategies to advertise and produce successful referrals
• Engage in peer consultations with other clinical providers for review of clinical and administrative processes
• Provide telebehavioral health counseling services via HIPAA compliant virtual platform.

• Counsel individuals to bring awareness of problems, deal with crisis situations and develop action plans
• Develop and implement individualized treatment plans addressing relationship problems, maladaptive patterns of behavior and other psychosocial issues.
• Provide collaborative care with psychiatrists to assess, develop and implement treatment
• Utilize EHR to prepare and maintain diagnostic records, progress notes and federal and state-mandated forms.
• Conduct patient intake assessments to gather psychiatric histories and develop preliminary diagnoses

• Contract therapist providing telehealth counseling services via audio, video and text
• Provided therapeutic interventions for individuals and couples experiencing numerous concerns including depression, anxiety, relational conflict, substance use, and life transitions.
• Guided clients in development of skills and cognitive behavioral therapy techniques.

• Contract therapist providing telehealth counseling services
• Provided Exposure Response Prevention treatment for individuals experiencing OCD.

• Managed all aspects of low-income supportive housing, transitional housing, girls mentorship, and court programs
• Oversaw day-to-day operations, hire, train, evaluate and provide clinical supervision to 20+ staff members and program directors
• Completed clinical intakes of potential housing applicants
• Fostered leadership potential, maintain quality and quantity of program services and keep abreast of client service needs
• Oversaw collection of performance data on YWCA programs and grantee activities, for evaluation and strategic review, reporting purposes and satisfying deliverables
• Maintained a working knowledge of significant developments and trends in the non-profit sector dealing with low-income housing, seniors, mental health, substance use, disabled, justice involved and youth population
• Collaborated with CFAO in fiscal management of $700K operating budget
• Participated in executive staff and board meetings

Accomplishments:

• Spearheaded launch of satellite clinic via partnership with Mental Health Association to address barriers to treatment
• Created Crisis Response Protocol and trained staff on proper handling of EDPs
• Established partnerships with training facilities to ensure staff were up to date on clinical knowledge for best practices
• Created in-house collaborative care model and action plan to provide case management and prevent loss of housing for clients served
• Secured funding and partnerships to increase security measures, enhance employment and income opportunities for staff
• Developed an entire operations manual required by federal/state mandates

• Managed and provided supervision to 15-18 employees/peer specialists, complete administrative responsibilities and coordinate day-to-day activities associated with running the Bronx Crisis Respite Center
• Hired and trained new staff on program requirements
• Conducted performance reviews to provide feedback to staff for improvements.
• Exceeded productivity, quality and customer service standards by resolving problems, completing audits, identifying trends and determining system improvements.
• Ensured adequate and appropriate mental health, recovery oriented and trauma informed service delivery, and that the safety and well-being of clients is maintained at all times
• Developed behavioral/mental health materials, policies, procedures and protocols
• Organized and conducted staff meetings, as well as organized, facilitated and conducted trainings for staff
• Provided appropriate interventions during crises as needed
• Conducted ongoing outreach to outside agencies, hospitals, colleges and develop ongoing partnerships.
• Assisted program manager with developing budget and schedule.

Accomplishments:

• Assisted in interfacing with Medicaid, managed care insurance companies and assisted in the rollout, implementation and ongoing management of short term crisis respite/peer related HARP/HCBS services to increase sustainability of the program
• Spearheaded the creation of a management track to develop promotion opportunities and leadership roles for peer specialists

• Provided crisis assessment, intervention and safety planning with clients experiencing psychosis, mood disorders and other diagnoses complicated by trauma, substance use, life cycle transitions and relational conflict
• Maintained continuity of care with ER's for patients requiring hospitalization
• Provided collaborative care via Needs Adapted Treatment utilizing the Parachute NYC model of care including integrated modalities and Open Dialogue approach
• Provide crisis assessment, intervention and safety planning with clients experiencing psychosis, mood disorders and other diagnoses complicated by trauma, substance use, life cycle transitions and relational conflict
• Engaged in outreach activities to outside agencies, hospitals and colleges
• Collaborated with outside agencies to ensure continuum of care

Accomplishments:

• Selected to be NATM Treatment Model Trainer to train new staff of partner agencies in Needs Adapted Treatment/Open Dialogue Model

• Participated in pilot program initiative providing multiple family group therapy to families comprised of children with behavioral related diagnoses to address parenting, relational challenges and communication
• Provided therapeutic interventions to individuals and families.

Accomplishments:

• Awarded certificate of appreciation for outstanding contribution to the welfare of families and staff