Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Ambitious in pursuing management opportunity in Natural Resource & Environmental Science sector.
Overview
7
7
years of professional experience
Work History
Sales Team Supervisor
Leave Timeshare
Tustin, CA
07.2023 - Current
Boosted sales performance by implementing effective team training and coaching strategies
Mentored junior team members to develop their skills and advance their careers with the company
Managed a high-performing sales team, consistently achieving and surpassing set targets
Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company
Built strong team by recruiting and developing top sales talent.
Customer Service Representative
Resort Advisory Group
Irvine, CA
09.2021 - 07.2023
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
Responded to customer requests for products, services, and company information.
Customer Service Account Representative
MTM
Los Angeles, CA
01.2018 - 08.2021
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Participated in continuous training programs to stay current on industry best practices and company policies.
Facilitated strong client relationships with clear communication and timely followups.
Improved customer loyalty by offering personalized solutions tailored to individual needs.