Jessica D. Guillory Rance
Las Vegas,NV
Summary
A seasoned Wedding Planner with a proven track record at Wedding Desires, I excel in client consultations and vendor coordination, showcasing unparalleled attention to detail and creativity. Leveraging skills in event and transportation management, I've consistently enhanced client satisfaction and increased referral business, underscoring my adaptability and reliability in high-pressure environments.
Overview
33
33
years of professional experience
Work History
Wedding Planner
Wedding Desires
08.2022 - Current
- Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
- Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
- Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
- Maintained strong professional connections within the industry through networking events and ongoing education opportunities.
- Managed guest lists efficiently, coordinating RSVPs, accommodations, transportation arrangements as needed.
- Directed pace of wedding and reception through multitasking and liaising with vendors to carry out event as planned with little or no deviations.
- Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
- Collaborated with clients to develop personalized wedding themes, reflecting their unique tastes and preferences.
- Organized detailed timelines for pre-wedding preparations and day-of-event activities, ensuring punctual proceedings.
- Developed custom-designed invitations and other print materials consistent with the cohesive wedding theme.
- Provided expert guidance on etiquette rules and cultural traditions relevant to each unique wedding celebration.
- Increased referral business by consistently delivering exceptional customer service throughout the planning process.
- Conducted thorough post-event evaluations to identify areas of improvement for future weddings.
- Negotiated prices with suppliers, inspected venues and selected vendors to meet couple expectations.
- Streamlined vendor communication for seamless event coordination and timely execution.
- Compiled contracts for vendors and clients prior to starting work to meet legal, health and safety obligations.
- Resolved any conflicts or issues that arose among vendors or attendees promptly to maintain a harmonious atmosphere throughout the event.
- Negotiated favorable contract terms with vendors, resulting in significant cost savings for clients.
- Enhanced client satisfaction by meticulously planning and executing customized wedding events.
- Managed budgets effectively, ensuring cost-efficient weddings without compromising quality or client vision.
- Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
- Ensured timely completion of all event-related tasks through efficient delegation and team management.
- Worked closely with clients to develop personalized wedding plan that fit within budget.
- Liaised between wedding venues, vendors and engaged couple to help plan and deliver successful event.
- Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.
- Coordinated with vendors in securing necessary supplies and services for wedding.
- Organized logistics and prioritized tasks for small to large-scale weddings.
- Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
- Scheduled appointments with potential clients to discuss wedding plans.
- Supervised personnel and directed in wedding task administration and completion.
- Collaborated with bridal couple to achieve expectations and vision for wedding.
- Drafted wedding contracts and other documentation for review with clients and to obtain signatures.
- Aligned transportation for pickup and drop-off
Uber and Lyft Driver
Uber And Lyft
08.2017 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Improved route efficiency, leading to reduction in average delivery times.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
Managing Partner
Fobbs Pro
06.1991 - 11.2012
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
- Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
Housekeeping Room Attendant
Mount Diablo Hotel
03.1994 - 10.1994
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Education
None - Architectural And Building Technology
Diablo Valley College
Pleasant Hill, CASkills
- Guest Management
- Report creation
- Schedule Management
- Event Management
- Transportation Management
- Social Media Promotion
- Menu Planning
- Contract Review
- Entertainment Booking
- Vendor negotiation
- Photography Coordination
- Venue Selection
- Honeymoon Planning
- Audio-Visual Coordination
- Detail Oriented
- Vendor coordination
- Client Consultations
- Emergency Preparedness
- Transportation Coordination
- Meeting Support
- Scheduling
- Contract Negotiation
- Administrative Recordkeeping
- Facility Inspection
- Materials Printing
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Time Management
- Creativity and Adaptability
- Reliability
Timeline
Wedding Planner
Wedding Desires
08.2022 - Current
Uber and Lyft Driver
Uber And Lyft
08.2017 - Current
Housekeeping Room Attendant
Mount Diablo Hotel
03.1994 - 10.1994
Managing Partner
Fobbs Pro
06.1991 - 11.2012
None - Architectural And Building Technology
Diablo Valley College