Jessica Merriweather
Acworth,Georgia
Summary
Compassionate Shelter Services Mgr offering 16+ years supporting clients through crisis intervention, communication, and assessments. Proficient in coordinating with community organizations and conducting motivational interviews. Efficient and accommodating professional committed to providing guidance to those in need.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Shelter Program Co-Mgr/Case Manager
LiveSafe Resources
03.2019 - Current
- Provides advocacy services and support to survivors of relationship violence, elder abuse, stalking, sexual assault as well as servicing the homeless population
- Ensures adherence to grant reporting timelines as a Program Manager, interpreting and assisting staff with grants, monitoring day to day activities, staff maintains audit readiness with grants (CJCC, United Way, VOCA, and CSBG, etc.) for program on a daily basis which benefit Victims of Domestic Violence
- Develops and administers policies and procedures for emergency Domestic violence shelter operation; provide technical assistance to other agencies engaged in housing counseling (Transitional Housing, Rapid Re-Housing, HUD) to benefit low and moderate income persons
- Refers clients to other agencies and resources and advocate directly with other agencies as needed to help client access necessary services
- Oversee shelter environment and activities, facilitate problem solving for in-house conflicts and crises, encourage and model appropriate shelter interactions
- Secures housing, employment, medical care for clients by collaborating with various community agencies.
- Conducts bi/weekly sessions with clients to support case plan accomplishment and provide emotional support.
Shelter Services Case Mgr
LiveSafe Resources
12.2010 - 03.2019
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Daily input into files or database to ensure correct statistical data is reported and collected
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Social Services Case Manager
Bartow Co DFCS
03.2008 - 08.2010
- Conducted investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children
- Provided resources to caseloads of 45-50 families with service linkages to agency and community resources based on needs assessment
- Visited homes and agencies to provide support and case management services to clients
- Communicated regularly with family and case manager to discuss family/child progress or further actions required to meet plan objectives.
Child Protective Services
Bibb Co DFCS
04.2007 - 03.2008
- Identified needs and made referrals to varieties of public and community agencies providing food, clothing, medical, mental needs, educational and other services
- Attended court hearings to provide support to youths and their families and provided necessary information regarding services
- Maintained accurate and up to date records of all case information in computerized systems (GA SHINES)
- Scheduled weekly or bi-weekly follow ups with all clients based on client’s needs or compliance.
Medicaid Eligibility Specialist
Jones Co DFCS
03.2006 - 04.2007
- Provided consultation and technical assistance to nursing homes, hospitals, hospice, and family members concerning eligibility requirements
- Educated patients and their families about different treatment options and outside care approaches to reduce burden on hospital resources
- Initiated follow-up support to clients, coordinated schedules of applicants for eligibility reviews and resolution of eligibility issues
- Provided clients with referrals to community-based partners and agencies as required.
Education
Bachelor's - Mass Communications
Fort Valley St. University
Fort Valley, GaSkills
- Time Management
- Safety Planning
- Advocacy
- Crisis Intervention
- Computer Skills
- Scheduling and Coordinating
- Teamwork and Collaboration
- Complex Problem Solving
- Administration and Reporting
- Issue and Conflict Resolution
Certification
CPR/AED, Red Cross, 2024
Timeline
Shelter Program Co-Mgr/Case Manager
LiveSafe Resources
03.2019 - Current
Shelter Services Case Mgr
LiveSafe Resources
12.2010 - 03.2019
Social Services Case Manager
Bartow Co DFCS
03.2008 - 08.2010
Child Protective Services
Bibb Co DFCS
04.2007 - 03.2008
Medicaid Eligibility Specialist
Jones Co DFCS
03.2006 - 04.2007
Bachelor's - Mass Communications
Fort Valley St. University
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