Jessica Sigaray
Las Vegas,NV
Summary
Dynamic professional with extensive experience as a Restaurant Hostess, excelling in customer service and communication. Proven ability to manage reservations and optimize service flow, enhancing guest satisfaction. Bilingual in English and Spanish, adept at problem-solving and fostering team collaboration in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Freelancer
Upwork.com
Las Vegas, Nevada
06.2025 - Current
- Collaborated with clients to define project requirements and expectations.
- Managed multiple projects simultaneously while maintaining high quality standards.
- Communicated regularly with clients to provide updates and gather feedback.
- Utilized various digital tools for project management and communication tasks.
- Negotiated contracts and pricing with clients to ensure mutual satisfaction.
Restaurant Hostess
CHICA Restaurant
Las Vegas, Nevada
02.2025 - Current
- Welcomed and assisted customers, ensuring a professional and friendly experience.
- Managed reservations and waitlists to optimize service flow.
- Answered phone calls and provided accurate information regarding services, schedules, and availability.
- Resolved customer concerns with efficiency and empathy, maintaining satisfaction.
Restaurant Hostess
Havana 1957 Cuban Cuisine
Las Vegas, Nevada
12.2024 - 03.2025
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Greeted and welcomed guests upon arrival, ensuring a friendly atmosphere.
- Managed reservations and seating arrangements to optimize dining flow.
- Coordinated with staff members to ensure smooth daily operations.
Restaurant Hostess
Wakuda Restaurant
Las Vegas, Nevada
08.2024 - 12.2024
- Maintained accurate records of clients to support smooth service flow.
- Assisted visitors by providing clear directions and information, ensuring a positive first impression.
- Scheduled and confirmed reservations using digital booking systems.
- Monitored front desk operations to maintain an organized and professional environment.
- Collaborated with team members to improve communication and customer satisfaction.
Education
High School Diploma -
Jose Miguel Perez Perez
Havana, Cuba07-2022
Skills
- Customer service
- Communication Skills (Bilingual: English & Spanish)
- Organization & Reservation Management
- Front Desk & Phone Etiquette
- Problem-Solving & Conflict Resolution
- Multitasking in Fast-Paced Environments
- Team Collaboration
- Professional Image & First Impressions
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Freelancer
Upwork.com
06.2025 - Current
Restaurant Hostess
CHICA Restaurant
02.2025 - Current
Restaurant Hostess
Havana 1957 Cuban Cuisine
12.2024 - 03.2025
Restaurant Hostess
Wakuda Restaurant
08.2024 - 12.2024
High School Diploma -
Jose Miguel Perez Perez
Similar Profiles
ABHISHEK CHANDELABHISHEK CHANDEL
Freelancer at Upwork.comFreelancer at Upwork.com
Tracy RichardsonTracy Richardson
Freelancer Virtual Assistant at Upwork.comFreelancer Virtual Assistant at Upwork.com
Rényi CsillagRényi Csillag
Freelance UI/UX Designer at Upwork.comFreelance UI/UX Designer at Upwork.com
CH Muhammad HassanCH Muhammad Hassan
Application Developer at Upwork.comApplication Developer at Upwork.com
Alexis KeenanAlexis Keenan
Assistant Store Manager- Client Experience at SephoraAssistant Store Manager- Client Experience at Sephora