Jessica E. Maddox, CPP
Clinton,MD
Summary
Experienced and detail-oriented finance professional seeking a position within an organization where skills in accounting, auditing/risk, payroll, accounts payable, Maryland Medicaid, or job budgeting are key components. Strongly desires to learn new skills in any given work field, gain experience through cross training and collaboration to excel in teamwork related projects.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Financial Program Analyst -Payroll
Board of Governors of the Federal Reserve System
07.2020 - Current
- Delivered exceptional level of service to each customer by listening to concerns and answering questions on payroll hotline.
- Proved successful team support while working within tight deadlines and fast-paced atmosphere on check processing weeks.
- Compiled, maintained accurate files, and updated current and new hire employees state tax W-4 withholdings for all US 50 US states, resident aliens, and non-resident aliens.
- Preparation of OPM report biweekly - Report of Withholdings and Contributions for Health Benefits, Life Insurance and Retirement.
- Preparation of B30 report - Retirement Plan for Employees of the Federal Reserve System
- Preparation of Metlife reporting
- Maintain proper guidelines include applicable GAAP, COSO/SOX standards, federal and state tax laws, industry benchmarks, and current policies/procedures
- Military Differential Pay - Process improvement of calculations
- Calculated and updated new hire accruals in Peoplesoft
- Entered resignation accrual leave closeouts in Peoplesoft
- Perform accurate peer review to ensure accuracy
- Prepared form MISC deductions for Accounts Payables
- Entered and updated direct deposits
- Responsible for entering 200+ biweekly manual pandemic pay adjustments accurately on employee pay checks.
- Completed verification of employments and maintained accurate filing of completed forms for reference.
- Updated Military pay differential for accurate reduction on employees check while in active service
- Maintain standards to comply with audit GAAP, COSO/SOX standards and compliance.
- Maintain standard practices to stay in compliance with Office of Inspector General (OIG) audits to avoid public criticism by OMB or external auditors.
- Provided any additional support to team when needed and while team was in training classes.
Payroll Supervisor/Non-Profit
Melwood Training Center
09.2013 - 07.2021
- Responsible for full cycle in-house, multi-state, multi-company, payroll processing of 4 separate pay groups excess of 5+ million total monthly payroll using UKG (formerly Ultipro), and UKG time and attendance.
- Zero (0) negative audit dings in 10 years
- Processing and distribution of 2000+ checks bi-weekly, 130 checks weekly, and component company acquired in 2018 of 220 employees biweekly with 2 additional separate payroll schedules.
- Participated in and internal and external audits to maintain DOL compliance, SOX non-profit compliance, GAGA's non-profit organization standards, and internal control compliance.
- Developed risk indicators for monitoring of payroll department processes.
- Responsible for all garnishment/child support processing, prepared garnishment, reports as well as answering all employee questions regarding these deductions.
- Processing and distribution of approximately 2800 yearly W-2's.
- Vacation & Sick leave accruals for 10 different contracts, 50+ different government sites.
- Calculate and transfer Payroll Direct Deposit (NACHA) file to BB&T Bank.
- Verify and transfer payroll tax & garnishment files for each check run weekly and biweekly.
- Updates employee payroll records from Status Change Forms (SCF).
- Received and process all direct deposit forms.
- Complete and process all Social Security verifications.
- Calculated and input retroactive pay in compliance with DOL labor wage requirements.
- In 2013, and prior processed payroll using Paychex and Kronos as timekeeper.
- In 2014, implemented Ultipro and brought payroll processing more in-house by enabling printing of checks.
- Supervised daily work of 2 payroll specialist and developed strategies to streamline processing SOP.
- Treated sensitive personal data with highest integrity and strict confidentiality.
- Developed and monitor payroll accounting controls and procedures for proper standard operations.
- Researched and responded to escalated and more complex employee inquires on payroll and timekeeping.
- Calculated & reported Source of America compliance percentages to maintain disability requirements for Federal Government statistical reporting.
- Implemented and routinely tested internal controls over tax compliance process.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Calculated payroll deductions by accurately using UKG and processed payroll to meet preset requirements.
- Oversaw Melwood's manual leave and salary adjustments each pay period.
- Conducted studies and submitted recommendations for improving organization's accounting operation.
- Documented and processed all garnishments for bankruptcies, student loans and child support orders.
- Managed and remained up-to-date on multi-state sales and use tax filings and set up new states as needed.
- Built and maintained 3 different payroll calendars and managed set up for all new banks for direct deposit and accrual year-end processes.
- Managed payroll data entry and processing for all employees to comply with predetermined company guidelines.
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
- Processed voids and reissues, created non-sufficient funds (NSF) list for Human Resources and made salary changes in payroll and monthly leave accruals.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy
- Delegated tasks to administrative support staff to organize and improve office efficiency
- Monitored front areas so that questions could be promptly addressed
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings
AR Bookkeeper/Payroll/Medicaid Specialist
Genesis Healthcare-Bradford Oaks
02.2013 - 09.2013
- Medicaid Applications and Redetermination processing including completion of all applications.
- Daily deposits run to banks and petty cash with-drawls.
- Reconciliation of Maryland Medicaid Remittance to Maryland Medicaid program to ensure accuracy.
- Data entry and maintenance in PCC, Peoplesoft, Kronos and ORACLE computer application platforms.
- Meet with clients/responsible parties to determine Medicaid eligibility date and/private spend down.
- Obtain needed documents to accurately complete Medicaid application.
- Monitor and document progress of Medicaid Pending cases and Redeterminations in collections module per company policy.
- Follow-up with Local Department of Social Services on status of cases timely; documentation of all efforts per company policy.
- EVS eligibility when Notice of Eligibility (NOE) is received and work cases accordingly until payment is secured to facility.
- Review weekly remits for payments and denials along with Medicaid aging to ensure claims being denied are being aggressively worked.
- Review Medicaid remits, Unpaid Claims Report (UPC), and Facility Action Requests (FARB) along with Medicaid Pending/Medicaid Aging and prepare claims, if appropriate for PRU submissions timely.
- Meet with all new patients to present them with facility Welcome Letter, determine length of stay and determine if Medical Assistance will be needed during patients stay.
- Managed processing of all benefits applications, including those for financial assistance and long term care Maryland Medicaid.
Medstar Southern Maryland Hospital Center
06.2007 - 01.2012
- Full Cycle Payroll and Accounts Payable competent Kronos Time keeping, journal entries, monthly close process, year-end close process.
- Dual responsibilities in Human Resources and Benefits Management.
- Annual in-service to maintain competency for 2000+ employees and new hire orientations of company policies, benefits, emergency plans and sexual harassment training.
- Crafted job descriptions for 40 job titles and revamped job descriptions to update salary structure.
- Maintained databases, tracked applicants and cost per hire of candidates, managed confidential employee records.
- Placed ads for open positions via internet and assisted in exit interviews.
- Pre-screened applicants for various open positions and assisted with overflow of prospective applicants being pre-screened by HR.
- Resolution of past due accounts and responded to vendor inquiries timely.
- Reconciliation of bank statements and state and federal tax accounts.
- Ensure disbursements are properly coded within general ledger accounts.
- Preparation and entering of garnishments for employee payroll cycle bi-weekly.
- Facilitate processing of electronic payments.
- 1099 filing and day to day vendor maintenance.
- W-2 filing and distribution for Payroll department.
- Timesheet reconciliation for 1700+ employees in KRONOS biweekly.
- Manual check entries, manual system adjustments and direct deposit entries.
- Prepare and distribute 1700+ paychecks in-house biweekly.
- A/P invoice data entry and statement reconciliation, PO and invoice matching, vendor negations as needed.
- Data entry, spread sheets, graphs; created and maintained database for 300+ doctor credentialing files.
- Assists various departmental staff throughout hospital with MS Excel and Word; “go-to' person for help with Excel.
- Maintain several different types of filing systems for Joint Commission surveys and department staff's W-2's.
- Distribution of various mailings to doctors and patients for statistical and data gathering purposes.
- Maintained copy machine maintenance on a daily basis and dealt directly with Nauticon to resolve issues with copy machine.
- Coordinated with other departments on a regular basis about various projects to maintain schedule.
- Distribution of surveys to patients and tabulation of results for presentation to senior level administration.
- Scheduled appointments for Directors and coordinated lunch scheduled and menus for JOINT Commission surveys.
- Competent in all Microsoft Office programs including Excel and Word.
QuickBooks, Peachtree, ALTOS, KRONOS, McKesson/HBOC. - Revised and proofread hospitals policy and procedures manual for 50+ departments using Policy Tech computer application which utilized MS word on its platform and assisted other department secretaries with Policy Tech application and updates for their department policies.
- Assisted in collaboration with coworkers Annual In-service Training for entire hospital staff and issued completion certificates on yearly basis.
- Maintained capital expenditures and budget analysis for Quality and Accreditation Department.
- Formally worked for Quality and Accreditation department as administrative assistant to department director; assisted 9 nurses with various projects within Quality/Risk Department as well as hospital wide projects.
- Collaborated with colleagues to develop and implement functional processes hospital-wide to maintain state and Joint Commission compliance standards.
- Developed and maintained databases statistics risk tracers for various departments within hospital.
- Collected confidential data throughout hospital and created graphs and presented them to directors and senior management for cost and relevance of projects.
- Participated in internal and external risk audits quarterly and yearly through State of Maryland, Joint Commission, and internal auditors.
Quality, Risk & Accreditation - Executive Level Administrative Assistant
01.2007 - 01.2010
Accounts Payable Specialist
McCrea Equipment Company
02.2006 - 05.2007
- Full charge processing of all accounts payable.
- Manage petty cash account and office supply expense account for 400+ employees.
- Reconcile bank balances; record general ledger entries.
- Reduced A/R aging accounts and developed good communication with vendors.
- Wrote credit manual and procedure manual for company.
- Coding of invoices and verification of accuracy of bills.
- Maintained database for Sprint cell phone account for 400+ employees.
- Resolution of all vendor errors.
Estimator/Accounts Payable & Receivable, Secretary/HR
Invision Flooring, LLC
06.2000 - 02.2005
- Utilized Quickbooks for Accounting Cycle and Payroll.
- Estimated flooring jobs to maintain competitive pricing within industry.
- Bank reconciliations and all Payroll functions.
- Current Maryland Home Improvement License (MHIC).
- Performed wide range of job costing to maintain job budget and performance standards.
- Credit card transactions and batch reporting.
- Vendor relations and credit reporting.
- Maintained graphs and spreadsheets for comparison by supervisors.
- Ordered materials and maintained stocked supplies for various jobs.
- All HR functions as needed.
- Prepared material orders to complete projects on time and within budget
- Coordinated product installation and scheduled experienced crews to achieve project scopes of work
- Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data
- Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests
- Provided accurate estimates by defining scope, timelines, potential setbacks and limitations
- Collected historical cost data to estimate costs for current or future products
- Devised, enhanced and communicated deliverable timetables by reviewing project requirements, scope and resources to make accurate assessments
Education
Bachelor's of Science - Accounting
University of Maryland University College
12.2022
Skills
- Certified Payroll Professional Certificate (CPP)
- Payroll Laws and regulation
- Low error rate
- Strong organization skills
- Ability to learn new systems quickly
- Experience in payroll system conversion, parallel testing, and implementation
- Troubleshooting and development of improved processes
Certification
- Certified Payroll Professional (CPP) Certified – April 20, 2019
- Current American Payroll Association (APA) member #228749
- Toast Master Member - Board of Governors of the Federal Reserve 2020 - Present
- Federal Reserve OIG audit board member 2023
- Classes taken through American Payroll Association (APA) Payroll Practice Essentials, Intermediate Payroll Concepts, Payroll Boot Camp, Paytrain (Certificate Awarded)
- Two Payroll Certificates – Garnishment Law & Payroll Law through Fred Pryor Seminars
- Employee of the Month Twice Melwood Training Center - January 2017 & November2018
- Maryland Home Improvement Commission License - Currently have 2 MHIC Licenses
- Current Maryland Notary – Commission Expires 09/25/2024
Timeline
Financial Program Analyst -Payroll
Board of Governors of the Federal Reserve System
07.2020 - Current
Payroll Supervisor/Non-Profit
Melwood Training Center
09.2013 - 07.2021
AR Bookkeeper/Payroll/Medicaid Specialist
Genesis Healthcare-Bradford Oaks
02.2013 - 09.2013
Medstar Southern Maryland Hospital Center
06.2007 - 01.2012
Quality, Risk & Accreditation - Executive Level Administrative Assistant
01.2007 - 01.2010
Accounts Payable Specialist
McCrea Equipment Company
02.2006 - 05.2007
Estimator/Accounts Payable & Receivable, Secretary/HR
Invision Flooring, LLC
06.2000 - 02.2005
Bachelor's of Science - Accounting
University of Maryland University College
- Certified Payroll Professional (CPP) Certified – April 20, 2019
- Current American Payroll Association (APA) member #228749
- Toast Master Member - Board of Governors of the Federal Reserve 2020 - Present
- Federal Reserve OIG audit board member 2023
- Classes taken through American Payroll Association (APA) Payroll Practice Essentials, Intermediate Payroll Concepts, Payroll Boot Camp, Paytrain (Certificate Awarded)
- Two Payroll Certificates – Garnishment Law & Payroll Law through Fred Pryor Seminars
- Employee of the Month Twice Melwood Training Center - January 2017 & November2018
- Maryland Home Improvement Commission License - Currently have 2 MHIC Licenses
- Current Maryland Notary – Commission Expires 09/25/2024
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