Jessica Frady Bettinger
Gulf Shores
Summary
Dynamic Front Desk Patient Coordinator at McCollough Plastic Surgery Clinic, adept at managing medical records and ensuring HIPAA compliance. Excelled in enhancing patient communication and streamlining appointment scheduling, fostering strong relationships with healthcare teams. Proficient in office software, I consistently delivered high-quality service and improved workflow efficiency.
Overview
4
4
years of professional experience
Work History
Front Desk Patient Coordinator
McCollough Plastic Surgery Clinic
Gulf Shores
09.2022 - Current
- Constructed reports, invoices, letters, and medical records leveraging word processing, spreadsheet, or additional software platforms.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Facilitated communication between patients and healthcare teams, acting as a primary point of contact.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Established strong work network by building professional relationships with physicians and fellow employees.
Paint Specialist
Ace Hardware Stores
Gulf Shores And Orange Beach
09.2021 - 09.2022
- Maintained inventory of paint supplies and materials in store.
- Collaborated with team members to streamline store operations and workflows.
- Provided product demonstrations to enhance customer understanding of paints.
- Kept up-to-date on new products, techniques, tools, and safety regulations related to painting industry.
- Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
Education
Bachelors of Communications - Advertising
The University of Alabama
Tuscaloosa, AL08-2006
Skills
- Appointment scheduling
- Medical record management
- Billing administration
- HIPAA compliance
- Office software proficiency
- Patient communication
Timeline
Front Desk Patient Coordinator
McCollough Plastic Surgery Clinic
09.2022 - Current
Paint Specialist
Ace Hardware Stores
09.2021 - 09.2022
Bachelors of Communications - Advertising
The University of Alabama
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