JESSICA GARCIA
Lancaster,CA
Summary
Seeking to join an established and growing company at a challenging and rewarding position, where I could utilize my skills that will give me room for advancement within the company.
Overview
11
11
years of professional experience
Work History
Referral Coordinator
Concentra
03.2021 - Current
- Responsible for reviewing, Processing referral on a daily basis
- Obtain authorization for specialist referrals and schedules appointment accordingly
- Notify patient of appointment
- Building relationships with provider, employer and payor
- Responsible for meeting performance requirements and accurate completion of daily assignment.
Accounts Receivable Representative
CINTAS
07.2018 - 03.2021
- Making 60+ calls daily for customer that are delinquent
- Entering credits, debit and adjustments
- Kept managers informed with daily activity reports detailing invoicing, payments, and notable issues
- Tracked billing activities and payments
- Minimized errors with proper coding and consistent verification of all data
- Created invoices and processed payments
- Represented organization professionally with good phone etiquette and upbeat attitude
- Minimized aging accounts by monitoring open balances.
CUSTOMER SERVICES | COLLECTOR
USPMC
08.2015 - 07.2018
- Prepare and send notifications of payments past due, preparing aging report
- Place phone calls, send invoices to customers
- Manage high volumes of phone calls to assigned delinquent customers
- Participate in team planning meetings
- Create invoices and update revise invoices, enter current amount in system
- Respond to BBB letters and Attorney Letter
- Processing monthly Credit Memos and the appropriate reporting.
FUNCTIONAL COORDINATOR
PPG AEROSPACE
07.2013 - 06.2015
- Data entry, answer phone calls, send/ receive emails
- Fax, copy, and file paperwork
- Setup presentations and meetings
- Cycle count inventory, blend reports, empty reports, kpi's and sop's
- Batch track, issue, close out, receive and certify batch tickets
- CUSTOMER ADVOCACY AND COLLECTIONS | BANK OF AMERICA.
Education
H.S DIPLOMA -
PALMDALE HIGH SCHOOL
01.2005
Skills
- Word
- Excel
- PowerPoint
- Outlook
- QuickBooks
- AS400
- RMM
- Occusourse
- Carevision, Allscripts
- Effective problem solver
- Prioritize and manage heavy workflow without supervision
- General Office support
Timeline
Referral Coordinator
Concentra
03.2021 - Current
Accounts Receivable Representative
CINTAS
07.2018 - 03.2021
CUSTOMER SERVICES | COLLECTOR
USPMC
08.2015 - 07.2018
FUNCTIONAL COORDINATOR
PPG AEROSPACE
07.2013 - 06.2015
H.S DIPLOMA -
PALMDALE HIGH SCHOOL