Jessica Granado Reyna
Brownsville,TX
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Service Coordinator
Texas Tropical & Behavioral Center
Brownsville, TX
10.2023 - Current
- Provided case management services to individuals with intellectual and developmental disabilities and their families.
- Facilitated referrals for needed services such as housing, employment, health care, transportation.
- Assisted in developing individual service plans that address needs of the IDD population.
- Monitored progress towards goals outlined in service plans and made necessary adjustments when needed.
- Coordinated communication between clients, families, providers, and other stakeholders.
- Conducted home visits to ensure client safety and well-being and provide support to family members or caregivers.
- Maintained records and documentation regarding case notes, assessments, meetings. according to agency policy.
- Attended meetings with clients, families, providers to discuss service plan updates or changes.
- Provided educational resources about available community services for IDD population.
- Participated in training sessions related to IDD Services Coordination topics such as crisis intervention techniques or best practices for working with IDD populations.
- Advised families on how to navigate the disability system including Medicaid waivers or Social Security benefits application processes.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Created informational materials related to IDD Services Coordination topics such as transition planning or self-advocacy skills development.
- Assisted with intake process by completing eligibility forms and gathering required documents from applicants seeking IDD services coordination assistance.
Administrative Secretary
BISD Athletic Department
Brownsville, Texas
07.2022 - Current
- Processed correspondence, logged keys and equipment, assisted with game management, verified details of sporting events, resolved scheduling conflicts, consulted with athletic director and coaching staff, established team rosters, managed athletic facilities, organized files, welcomed visitors, created spreadsheets, handled incoming calls, responded to customer issues, sorted and distributed incoming communications, updated office documentation, composed memos and reports, oversaw staff correspondence, set up workshops and meetings, coordinated travel arrangements, provided logistical support, executed projects, coordinated catering services, and supervised coaches at sports events.
Migrant Clerk
Brownsville Independent School District
Brownsville, Texas
03.2010 - 06.2022
- Caseload: 140 students.
- Run progress report and report card and meet with students
- Enroll students in tutorial based on needs
- Provide supplemental assistance as needed
- Completed enrollments, withdraws, graduation plans, grades, and immunization records.
- Advocate for Migrant education
- Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
- Monthly parent meetings
- Refer Migrant families based on needs settings
- Christmas adoption , ensure each of the Migrant students receive a gift
- Thanksgiving turkey donation to family
- Established collaborative relationships with parents and guardians in order to provide effective care for their children.
Camera Operator
BISD Instructional TV Studio
Brownsville, TX
08.2019 - 03.2022
- Prepared cameras, captured footage of BISD football games, adjusted camera positions, maintained equipment, conferred with directors and crew, and planned live shots.
Diagnostician Asst
Brownsville Independent School District
Brownsville, Texas
08.2004 - 01.2006
- Assisted in setting up ARD meetings, communicated with related services, translated for psychologists, interpreted test results, and referred patients for advanced care.
Special Education Paraprofessional
Brownsville Independent School District
Brownsville, TX
08.1999 - 08.2004
- Supervised children, assisted instructional staff, enforced rules, supported teachers, observed student performance, worked one-on-one with special needs students, and helped students master learning concepts.
Education
Bachelor of Arts (B.A) - Communication
University of Texas Rio Grande Valley
Brownsville, TX06.2023
Minor - Criminal Justice
The University of Texas At Brownsville And Texas Southmost College
Brownsville, TX06.2023
A.A - General Studies
Texas Southmost College, University of Texas Rio Grande Valley
12.2020
High School Diploma -
Simon Rivera High School
Brownsville, TX05.1999
Skills
- Microsoft Word
- PowerPoint
- Excel
- Student Plus
- E-School
- MSIX
- New Generation System
- 80 WPM typist
- Task Prioritization
- Verbal and Written Communication
- Multitasking and Time Management
- Multi-Line Telephone Systems
- Resource Coordination and Allocation
- Bilingual in Spanish and English
- Remote Conferencing
- Administrative Procedures
- Travel Coordination
- Project Schedule Coordination
- Presentation Development
Languages
Native/Bilingual, Native/Bilingual
Certification
- CPR
- FIRST AID
Timeline
Service Coordinator
Texas Tropical & Behavioral Center
10.2023 - Current
Administrative Secretary
BISD Athletic Department
07.2022 - Current
Camera Operator
BISD Instructional TV Studio
08.2019 - 03.2022
Migrant Clerk
Brownsville Independent School District
03.2010 - 06.2022
Diagnostician Asst
Brownsville Independent School District
08.2004 - 01.2006
Special Education Paraprofessional
Brownsville Independent School District
08.1999 - 08.2004
- CPR
- FIRST AID
Bachelor of Arts (B.A) - Communication
University of Texas Rio Grande Valley
Minor - Criminal Justice
The University of Texas At Brownsville And Texas Southmost College
A.A - General Studies
Texas Southmost College, University of Texas Rio Grande Valley
High School Diploma -
Simon Rivera High School
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