Summary
Overview
Work History
Education
Skills
Certification
Locations
Timeline
Generic

JESSICA J. GRAVES

Lowell,MI

Summary

Purpose- and impact-driven consultant and change management professional with over six years of experience as a project manager, data analyst, and process designer. Skilled at problem-solving in ambiguous environments, blending analytical expertise with tenacity and strong interpersonal skills to design thoughtful strategies and drive measurable outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Consultant

The Clearing, Inc.
01.2023 - 02.2025

Consultant - Organizational Excellence and Change Management

  • Led functional redesign of a 140-person organization, collaborating with seven senior technology leaders and five internal team members, resulting in successful implementation
  • Improved employee onboarding experience and achieved all three program maturation goals through strategic operational improvements
  • Coordinated CliftonStrengths assessments for 30+ clients and led two trainings, improving team dynamics and leadership cohesion
  • Spearheaded three client hiring initiatives, thousands of resumes reviewed and offers made to 14 candidates, growing team size by 30%
  • Delivered listening tour insights and recommendations to leadership, enhancing engagement and team alignment

Consultant - Strategy Development

  • Co-facilitated strategic conversations with client leadership to define mission and focus areas, driving unified action across two government technology bodies
  • Designed and built a strategy execution dashboard in Airtable, integrating data from 14 sources, improving leadership's visibility and decision-making
  • Supported development of 2024 strategic priorities for The Clearing's Data Team, aligning with AI developments and future growth
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement

Data Analyst and Advisor

  • Analyzed employee engagement data from 200+ colleagues and Federal Employee Viewpoint Survey (FEVS) results, establishing baseline metrics and informing leadership decisions
  • Developed a financials dashboard tracking over 15 contracts across four programs, increasing leadership's data visibility
  • Streamlined HR hiring workflow in Airtable, enabling better tracking of 100+ open roles and improving efficiency

Manager - Executive Administration Support

  • Established executive administrative support for four senior leaders, saving 25+ hours per leader within six months
  • Managed project activities including risk mitigation, stakeholder engagement, staff management, and financial responsibility for >$224,000 in projects
  • Planned and facilitated a four-day company offsite for 65 participants, increasing strategic alignment and launching new initiatives

Business Development and Trainer

  • Contributed to seven+ successful proposal teams, securing >$1.4M in new contract funding
  • Co-developed and presented 'Managing Up 2.0' training, strengthening client management skills across the company

Board of Directors

Hearts of Gold Global Missions
07.2022 - Current
  • Facilitated communication between Ugandan and American leadership to strengthen strategic alignment
  • Organized a U.S volunteer trip to Uganda, delivering dental care to 150+ patients and a soccer camp for 100+ youth
  • Raised $30K for school construction through a targeted fundraising campaign
  • Self-motivated, with a strong sense of personal responsibility

Operational Excellence Specialist

Hearts of Gold Global Missions
07.2020 - 01.2022
  • Analyzed microfinance performance to improve loan pricing and sustainability, doubling membership from 48 to 100+
  • Trained administrative staff to run daily operations independently, ensuring long-term success
  • Managed COVID-19 relief distribution to 6,000+ people, customizing support based on household needs

Project Manager, International Team

Josiah Venture
02.2022 - 07.2022
  • Enhanced cohesion across four programs by integrating best practices and improving service delivery
  • Managed scholarship awards for 15 interns and improved grant application tracking across nine countries
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals

Rotational Development Professional

Pfizer Inc.
06.2018 - 06.2020
  • Synthesized data from 200+ quality reports, recommending efficiency improvements and reducing incidents
  • Led Six Sigma investigations and coached 15+ colleagues through certification, driving process improvements
  • Managed capital projects, including dissolved oxygen monitoring and mass spectrometer upgrades
  • Enhanced audit readiness by improving defect sample organization and documentation
  • Worked effectively in fast-paced environments

Education

Bachelor of Science - Chemical Engineering

Western Michigan University
04.2018

Study Abroad - Spanish Language and Culture

Universidad De Burgos
12.2015

Skills

  • Teamwork: Collaborative, joyful, optimistic
  • Analytical: Data interpretation, survey design, financial modeling
  • Project Management: Strategic planning, stakeholder engagement, risk mitigation
  • Communication: Written and verbal, executive presentations, training, facilitation
  • Technical: Airtable, Tableau, Google Suite, Microsoft Office, Trello, Mondaycom
  • Languages: Spanish (basic)

Certification

  • Manager Development - Bringing Up the Boss Training Series, 2024
  • Emotional Intelligence Leadership - Next Level Vision and Impact, 2024
  • The Path for Moral Leadership - Acumen Academy, 2022
  • Six Sigma Green Belt Qualified, 2020
  • Six Sigma Yellow Belt Certified, 2019

Locations

  • Washington, DC
  • Wairaka, Uganda
  • Ostrava, Czech Republic
  • Kalamazoo, MI

Timeline

Consultant

The Clearing, Inc.
01.2023 - 02.2025

Board of Directors

Hearts of Gold Global Missions
07.2022 - Current

Project Manager, International Team

Josiah Venture
02.2022 - 07.2022

Operational Excellence Specialist

Hearts of Gold Global Missions
07.2020 - 01.2022

Rotational Development Professional

Pfizer Inc.
06.2018 - 06.2020

Bachelor of Science - Chemical Engineering

Western Michigan University

Study Abroad - Spanish Language and Culture

Universidad De Burgos
JESSICA J. GRAVES