Overview
Work History
Education
Skills
Affiliations
Languages
Interests
Timeline
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Jessica Greenman

Jessica Greenman

Irvine,CA

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
01.2023 - Current
  • Maintained a clean, organized workspace to ensure productivity and safety.
  • Prepared 150+ beverages per shift while consistently achieving positive customer satisfaction scores.
  • Supported team success through clear communication and collaboration.
  • Managed lines and crowds with quick, efficient service.
  • Resolved customer complaints professionally
  • Trained 3+ new employees on beverages, equipment, and merchandise.
  • Served 100+ customers daily, maintaining a high level of accuracy and efficiency during peak hours.
  • Maintained 100% compliance with food safety and hygiene standards, passing all health inspections.

Accounts Receivable and Billing

DMG Window Design
05.2025 - 07.2025
  • Compiled and organized yearly receipts into a structured Excel database for accurate financial tracking and tax preparation.
  • Maintained detailed expense logs to support deductions and ensure audit readiness.
  • Categorized transactions according to IRS/tax authority guidelines to streamline filing processes.
  • Verified data accuracy by cross-referencing receipts with bank statements and payment records.
  • Developed a standardized spreadsheet format to improve efficiency in yearly financial reporting.

Merchandise, Backroom, and Front-End Associate

HomeGoods, TJX Companies
08.2020 - 09.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Accounts Payable Analyst

DMG Window Design
09.2021 - 12.2023
  • Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
  • Inspected account books and recorded transactions.
  • Maintained accounts and reconciled checks monthly.
  • Input financial data and produced reports using Excel and Quickbooks.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Guest Service Representative

Wild Rivers Waterpark
05.2023 - 09.2023
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.

Education

Associate of Arts - Economics And Accounting

University of California, Santa Barbara
Santa Barbara, CA
03-2027

Economics

Irvine Valley College
Irvine, CA
05-2024

Skills

  • Technical Skills: Microsoft Office (Word, PowerPoint, Excel), QuickBooks proficiency, Basic understanding of audit procedures & internal controls, Bookkeeping & general ledger maintenance, Cash handling, and Safe food handling
  • Professional Skills: Attention to detail & accuracy, Friendly, positive attitude, Teamwork and collaboration, Customer service, Flexible and adaptable, Critical thinking, Time management & meeting deadlines

Affiliations

Undergraduate Accounting Society of UC Santa Barbara

Languages

English
Native or Bilingual

Interests

Interests: Finance, travelling/nature, cooking, and yoga


Timeline

Accounts Receivable and Billing

DMG Window Design
05.2025 - 07.2025

Guest Service Representative

Wild Rivers Waterpark
05.2023 - 09.2023

Barista

Starbucks
01.2023 - Current

Accounts Payable Analyst

DMG Window Design
09.2021 - 12.2023

Merchandise, Backroom, and Front-End Associate

HomeGoods, TJX Companies
08.2020 - 09.2024

Associate of Arts - Economics And Accounting

University of California, Santa Barbara

Economics

Irvine Valley College

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Jessica Greenman