Jessica Griselda Romo Hermosillo
Aliso Viejo,CA
Summary
Responsible professional, skilled at making custom drinks, and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving, and time management abilities.
Overview
16
16
years of professional experience
Work History
Bartender
El Mercado Modern Cuisine
Santa Ana, CA
08.2019 - 10.2024
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
- Effectively multitasked within fast-paced environment.
Expo Runner
Lucilles Smokehouse BBQ
Lake Forest, CA
12.2008 - 02.2020
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Garnished dishes and beverages to serve visually appealing menu items.
- Trained new employees to perform duties.
- Provided immediate response to guest inquiries, offering information and resolving issues promptly.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Busser
Avila's El Ranchito
Lake Forest, CA
09.2010 - 08.2012
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Helped employees complete required activities during peak periods.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Escuela Nacional Prepararoria Plantel 5
Ciudad De Mexico, Mexico01-2001
Skills
- Inventory management
- Multitasking ability
- Customer service
- Craft cocktail preparation
- Team training and development
- Safe serving practices
- Hospitality and accommodation
- Clear and effective communication
Languages
Spanish
Professional
English
Professional
Timeline
Bartender
El Mercado Modern Cuisine
08.2019 - 10.2024
Busser
Avila's El Ranchito
09.2010 - 08.2012
Expo Runner
Lucilles Smokehouse BBQ
12.2008 - 02.2020
High School Diploma -
Escuela Nacional Prepararoria Plantel 5
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