Dynamic leader with a proven track record at RBM, enhancing team productivity through strategic planning and effective conflict resolution. Skilled in operations management and staff development, I foster collaboration and drive process improvements, achieving significant gains in efficiency and customer satisfaction. Committed to excellence and continuous improvement in all endeavors.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SUBSTITUTE SUPERVISOR
RBM
2960 WEST NORTH TEMPLE STREET,SALT LAKE CITY,84116
03.2018 - 06.2025
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
CNA
SUNRISE AT HOLLADAY
4650 S HIGHLAND DR,MILLCREEK,84117
04.2024 - 01.2025
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Machine Operator
CASCADE WINDOWS
5323 HAROLD GATTY DR,SALT LAKE CITY,84116
03.2021 - 03.2023
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Set up and ran machinery to produce exceptional products for industrial needs.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Collaborated with team members to optimize production processes and improve overall performance.
Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Ensured accurate documentation of production data for analysis and continuous improvement efforts.
Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
Enhanced operational efficiency, organizing workstations for maximum productivity.
LEADER OF LINE
BIOVATION LABS,LLC
2323 3600 W,WEST VALLEY CITY,UT 84119
01.2019 - 03.2021
Coordinated cross-functional projects for improved product quality and timely delivery.
Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment.
Managed a team of skilled professionals to achieve key performance indicators consistently.
Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
Adapted quickly to changing industry trends, proactively identifying challenges, opportunities, and solutions for maintaining business success.
Cultivated an environment of teamwork by encouraging collaboration among team members from diverse backgrounds and skill sets.
Played a pivotal role in achieving business growth targets through strategic planning and execution of initiatives.
Streamlined inventory control systems for enhanced accuracy and reduced waste levels.
Monitored team budgets to keep projects on task and avoid waste.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Resolved issues quickly to maintain productivity goals.
Reviewed work for quality and compliance with company standards and design specifications.
Sourced materials to keep up with production goals and meet customer demands.
Managed internal operational standards and productivity targets.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Education
GED -
COLEGIO DE BACHILLERES
MORELOS,MEXICO
07-2015
NONE - CNA CERTIFICATE AND CPR
COMMUNITY COLLEGE WEST VALLEY CENTER
West Valley City, UT
08-2024
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Decision-making
Complex Problem-solving
Strategic planning
Inventory control
Staff development
Staff discipline
Analytical thinking
Team building
Processes and procedures
Operations management
Process improvement
Process monitoring and improvement
Conflict resolution
[Software] experience
Data analytics
Quality control
Staff education
Teamwork and collaboration
Problem-solving
Adaptability and flexibility
Active listening
Self motivation
Adaptability
Task prioritization
Team collaboration
Analytical skills
Time management abilities
Issue research
Problem-solving abilities
Goal setting
Teamwork
Team leadership
Operational efficiency
Certification
Certified UTAH FOOD HANDLES PERMIT ,CPR,CNA AND TAX PREPARER.