Jessica Joann Chavez-Navarro
Redwood City,CA
Summary
Upbeat individual devoted to promoting student learning and enhancing student's potential. Skillful in directing classroom environments and enhancing student behavior through kind and forward-thinking approaches. Caring relationship-builder and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Elementary Teacher
Rocketship Public Schools
06.2021 - Current
- Built positive relationships with parents to involve families in educational process.
- Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
Assistant Store Manager
Kohl's Department Store Co
12.2020 - 05.2021
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Mitigated business risks by working closely with staff members and assessing performance.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Customer Service
Kohl's Department Store Co
11.2016 - 12.2020
- Handled money and merchandise
- Received positive surveys results from customers about great customer service
- Handled returns and complaints from customers
- Helped our team get to our daily credit goal
- Learned communication skills to sell credit and to make the Kohls experience the best for the customer
- Maintained clean and organized work environment to maintain customer safety.
Nutritional Intern
Life Moves Non-Profit
06.2019 - 08.2019
- Coordinated a staff of 10 high schoolers
- Educated high schoolers about Health Codes
- Created a safe and welcoming environment for children that are experiencing homelessness
- Served and ran meals for the camp of 20 homeless children
- Observed and shadowed the camps social workers
Resident Advisor
Biola University
08.2018 - 05.2019
- In charge of a floor of college girls
- Keeping the girls accountable to community standards
- Demonstrated patience, communication, responsibility, flexibility, and empathy
- Supported personal needs of residents dealing with diverse conditions.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Created a diverse and welcoming environment for residents
Biola's Ethnic Advancement Team
Biola University
09.2017 - 05.2018
- Represented Biola at community college fairs
- Coordinated events to encourage community involvement and increase awareness of organization's mission.
- Effectively communicated with employer
- Demonstrated experience developing strategic relationships with prospective students
Education
Bachelor's Degree - Sociology
Biola University
La Mirada, CA12.2020
Diploma -
Menlo-Atherton High School
Atherton, CA06.2017
Skills
- Positive Learning Environment
- Technology Integration
- Behavioral Improvement
- Multitasking Abilities
- Time Management
- Elementary Education
- Customer Service Excellence
- Client Relationships
- Team Leadership
- Coaching and Counseling
References
Karina Barboza
School Principal
Rocketship Public Schools
kbarboza@rsed.org
(707) 812-0210
Jennifer Farney
Assistant Store Manager
Kohl's Co,
(408) 612-5407
Languages
Spanish
Native or Bilingual
Timeline
Elementary Teacher
Rocketship Public Schools
06.2021 - Current
Assistant Store Manager
Kohl's Department Store Co
12.2020 - 05.2021
Nutritional Intern
Life Moves Non-Profit
06.2019 - 08.2019
Resident Advisor
Biola University
08.2018 - 05.2019
Biola's Ethnic Advancement Team
Biola University
09.2017 - 05.2018
Customer Service
Kohl's Department Store Co
11.2016 - 12.2020
Bachelor's Degree - Sociology
Biola University
Diploma -
Menlo-Atherton High School
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