Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lauren Hayes

Atoka

Summary

Dedicated program coordinator with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Program Coordinator

Choctaw Nation Of Oklahoma
12.2021 - Current
  • Provided ongoing direction and leadership for program operations.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications
  • Advocated for staff members, helping to identify and resolve conflicts.

Bartender

Chili’s Grill & Bar
06.2018 - 12.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Food Server

Chili’s Grill & Bar
04.2015 - 02.2019
  • Cultivated warm relationships with regular customers.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Adjunct Professor

Murray State College, Campus
01.2018 - 05.2018
  • Prepare and teach classes -Set up blackboard online -Prepare study guides and tests -Critical thinking
  • Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
  • Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
  • Used exams, quizzes and assignments to assess student comprehension.

Assistant Softball Coach

Murray State College
09.2017 - 05.2018


  • Coached players on successful batting, pitching and catching techniques.
  • Provided effective physical training and conditioning to meet player position requirements and team needs.
  • Helped players develop skills such as discipline and observation to further enhance team success.
  • Developed game plans and adjusted to meet various game situations.
  • Educated players on nutrition and positive life choices for better health and performance.

Graduate Assistant Softball Coach

Southeastern Oklahoma State University
01.2015 - 05.2015
  • Rd in GAC regular season play 2015 & 2016
  • GAC Post season tournament contenders 2015 &2016
  • Assist Head and Assistant Coaches
  • Recruiting
  • Booking hotel stays
  • Equipment Ordering and budgeting
  • Practice planning
  • Practice execution
  • Facility management and upkeep

Education

Master of Science - Sport Studies And Athletic Administration

Southeastern Oklahoma State University
Durant, OK
05.2016

B.S. Degree - Health, Physical Education, and Recreation

Langston University
Langston, Oklahoma
12.2014

Skills

  • Personnel Direction
  • Clerical Support
  • Employee Work Scheduling
  • Upselling Techniques
  • Staff Hiring and Evaluations
  • Product Recommendations
  • Human Resources Management Systems

Certification

  • Tribal Human Resources Professional - National Native American Human Resources Association

Timeline

Program Coordinator

Choctaw Nation Of Oklahoma
12.2021 - Current

Bartender

Chili’s Grill & Bar
06.2018 - 12.2021

Adjunct Professor

Murray State College, Campus
01.2018 - 05.2018

Assistant Softball Coach

Murray State College
09.2017 - 05.2018

Food Server

Chili’s Grill & Bar
04.2015 - 02.2019

Graduate Assistant Softball Coach

Southeastern Oklahoma State University
01.2015 - 05.2015

Master of Science - Sport Studies And Athletic Administration

Southeastern Oklahoma State University

B.S. Degree - Health, Physical Education, and Recreation

Langston University

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