Jessica Link

Work History

Valley Keto

11.2019 - Current

Supervised day-to-day operations.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assisted owner with planning schedules and delegating assignments to meet coverage needs.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Helped to develop loyal and highly satisfied customer base.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Opened and closed location and monitored shift changes

Ketogenesis / Owner, Developer

01.2018 - Current

Created a social media presence in the field of nutrition, health and weight loss
Developed creative content for applicable social media platforms.
Managed a question and answer platform assisting participants on their weight loss journey
Assisted internationally known physician and speaker with his media presence by screening questions and comments and making suggestions. *Dr Ken K Berry
Was Event Coordinator for ADAPT Your Life Conference in Phoenix; contacted speakers and venders
Personal accomplishment during this time: 100 pound weight loss and return to health and well being

Link Household

02.2006 - 11.2019

The traditional duties of a stay at home mom
Supported career moves for spouse and managed moves
Monitored children's home schooling for 3 years
Actively engaged in all school activities and projects
Monitored educational and emotional needs when children returned to public school
Provided nearly 100% of transportation needs for children
Solely arranged and managed vacation activities to various places including regular cross country road trips to family cottage in Minnesota

Valley National Bancorp

11.2002 - 01.2006

Managed mail and both incoming and outgoing correspondence, mail, email and faxes
Organized and updated schedules for executives
Updated and managed confidential databases and records
Answered and screened high volume of phone calls and inquiries and directed to appropriate individual
Identified opportunities to improve business process flows and productivity.
Volunteered to help with special projects of varying degrees of complexity

MasteryPoint Financial Technologies

10.1999 - 09.2002

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Created and maintained databases to track and record customer data.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Drafted correspondence and other documents for CEO and department heads in company's voice.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Beacon Hill Country Club

02.1997 - 02.1999

Served a specific upscale clientele with professionalism and grace.
Cultivated warm relationships with regular customers
Answered customers' questions, recommended items, and recorded order information.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Catered to specific dietary needs and requests