Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jessica Lynn Abu-Dail

Tallahassee,FL

Summary


Quality Assurance Analyst with experience in detailed technical specifications. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution.


Excellent classroom management Creative lesson plan development Effectively work with parents Clear public speaking skills Interactive teaching/learning CPR/First aid certified Innovative lesson planning Learning style assessment Achievements Employed special educational strategies and techniques during instruction to improve the development of sensory/perceptual-motor skills, language, cognition, and memory. Established clear objectives for all lessons/projects and communicated with students. Proper lesson planning to introduce new learning methods to ensure total comprehension for all students. Incorporating innovative technology with the class curriculum for greater learning opportunities. Regularly met with parents to discuss student issues and course weaknesses. Experience in Multicultural and Diverse classrooms.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Quality Analyst

Walmart
07.2019 - Current
  • Analyzed quality and performance data to support operational decision-making.
  • Collaborated with management to provide training on improved processes and assisted with the creation and maintenance of quality training.
  • Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
  • Recorded findings of the inspection process, collaborating with a quality team to implement corrective actions.
  • Developed and maintained quality assurance procedure documentation.

Kindergarten Teacher

American Community School
03.2013 - 06.2015
  • Planned and implemented daily lessons
  • Implemented lessons using the technology of the Smart Board
  • Planned and facilitated differentiated lessons to accommodate individual learners
  • Worked with small and large groups of students
  • Provided a warm and effective learning environment for students
  • Communicated with parents on the performance and progress of their children.

Owner/Operator

Sub Palace Restaurant
10.2003 - 08.2012
  • Managed employees
  • Stock management
  • Scheduling
  • Advertising
  • Pricing Strategies
  • Workflow management
  • Payroll
  • Inventory Management
  • Receiving

Kindergarten teacher

Al Huda School
09.2010 - 06.2012
  • Created lesson plans and thematic units
  • Provided a warm and effective learning environment for students
  • Effectively implemented the school academic and social curriculum through the work undertaken in and out of class to best meet the needs of individual learners
  • Regularly monitored each student's performance and progress against the criteria set in the school curriculum documents
  • Communicated with parents on the performance and progress of their children
  • Planned & organized special events (e.g., Culture Day, Valentine’s day, thanksgiving, etc...).

Teacher Assistant

The Children's Place Day Care
09.2002 - 06.2003
  • Implemented the class teacher plans
  • Group storytime
  • Parent-teacher communication on child development
  • Community & Training
  • Community Service- 20 hours Elizabeth Old people home - Clifton
  • Storytelling - 20 hours, St
  • Joseph Hospital Medical center/ kids with Cancer- Paterson
  • Volunteer services with breast Cancer Association.

Education

Bachelor of Arts - Family and Child Studies, Family and Child School Settings

Montclair State University

Associate of Arts - Liberal Arts- Early Childhood

Passaic County Community College

Bachelor of Arts - Business Administration

Souther New Hampshire University
New Hampton, NH
10.2025

Skills

  • Communication Skills
  • Leadership
  • Customer Experience Control
  • Employee Relations
  • Daily Logs
  • Audit Processes
  • Project Planning
  • Project Management
  • Staff Training
  • First Aid/CPR
  • Data Entry
  • Customer Care

Accomplishments

  • Supervised a team of 13 staff members.
  • Achieved Employee of the Month through effectively helping others.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Quality Technician Certification
  • T3 Trainer
  • Sirt Team

Languages

Arabic
Full Professional

Timeline

Quality Analyst

Walmart
07.2019 - Current

Kindergarten Teacher

American Community School
03.2013 - 06.2015

Kindergarten teacher

Al Huda School
09.2010 - 06.2012

Owner/Operator

Sub Palace Restaurant
10.2003 - 08.2012

Teacher Assistant

The Children's Place Day Care
09.2002 - 06.2003

Bachelor of Arts - Family and Child Studies, Family and Child School Settings

Montclair State University

Associate of Arts - Liberal Arts- Early Childhood

Passaic County Community College

Bachelor of Arts - Business Administration

Souther New Hampshire University
Jessica Lynn Abu-Dail