Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline

Jessica M. Kiers

Customer-Oriented | Self-Motivated | Multi-Tasking
Waynesville,NC

Summary

Organized and dedicated team player with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple,
concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

24
24
years of professional experience
3
3
Certificates
3
3
years of post-secondary education

Work History

Regional Resource Manager

Volunteer - Hurricane Helene
10.2024 - Current
  • Assess needs of disaster-affected people and communities
  • Provide immediate relief services like food, water, shelter, and supplies
  • Collaborate with other volunteers and organizations for resource mobilization and allocation
  • Participate in preparation and distribution of relief goods
  • Assist in operation of disaster recovery centers
  • Streamline communication channels, ensuring timely updates on resource availability
  • Strengthen community partnerships through participation in networking and active collaboration with other organizations
  • Contact corporate representatives, government officials or community leaders to increase awareness of community needs
  • Identify useful resources and coordinate referrals
  • Maintain detailed records of all allocated resources, and availability

Purchasing and Clerical Associate

High Country Furniture & Design
04.2024 - Current
  • Prepare and process purchase orders accurately and follow up with suppliers to confirm receipt and delivery schedules.
  • Ensure accurate data entry and maintain up-to-date records for improved operational efficiency.
  • Review files, records and other documents to obtain information to respond to requests.
  • Resolve discrepancies between purchase orders and invoices promptly, maintaining high level of accuracy in financial records.
  • Maintain complete documentation and records of all purchasing activities.
  • Oversee purchase order shipments by managing deadlines and cancellation dates.
  • Maintain consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Streamline purchasing processes for increased efficiency and reduce procurement time.
  • Process purchase orders and invoices in accordance with company procedures.
  • Maintain documentation for all purchases.
  • Manage daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.

Leave of Absence

Medical (Personal)
01.2022 - 12.2023

Senior Buyer/Material Analyst/Packaging Specialist

Consolidate Metco
06.2021 - 01.2022
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins
  • Performed extensive vendor and supplier research to identify cost-effective options and product availability
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability
  • Analyzed inventory usage and assessed trends to provide maximum coverage for each time period
  • Collaborated with cross-functional teams to develop and implement process changes
  • Demonstrated leadership skills in managing projects from concept to completion
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Coordinated expedited orders with manufacturing affiliates to meet demand
  • Facilitated collaboration between production, warehouse and technical personnel to meet procurement needs
  • Established relationships with vendors to secure competitive pricing and discounts

Vice President

A Better Clean, LLC
07.2020 - 09.2020
  • Secured and managed a 3-year contract lease on new facility allowing for expansion of the business
  • Created online schedule for local cleaning contracts for visibility and tracking
  • Compiled and analyzed financial statements and budget; and identified areas for cost savings
  • Developed Confidentiality Agreements for office personnel to sign
  • Created and maintained Inventory list of equipment
  • Assisted with customer estimates, sales, marketing, and day-to-day duties/tasks

Purchasing/Accounting Technician

Haywood Community College
06.2019 - 07.2020
  • Prepared and posted multiple BIDS, coordinating efforts with requester, NC state procurement management, and officers; ensuring adherence to college and state guidelines
  • Coordinated Surplus equipment process with transfer/removal of fixed assets through redistribution to other colleges, sell on State Surplus website, recycle or disposal
  • Complied, reconciled, approved, and processed requisitions entered in by staff
  • Maintained and provided training for E-Procurement program
  • Processed all purchase orders through Ellucian (Datatel) for supplies, equipment, etc.
  • Designed and created manual for day to day duties, processes and tasks
  • Created, designed, maintained Inspection Report and process for new equipment purchased
  • Administered and maintained Purchasing Card Statement, reconciling monthly statements, and set up new accounts/close old accounts
  • Designed and maintained database to reconcile monthly Purchasing Card statements
  • Processed and submitted various monthly/quarterly/annual state procurement and tax reports
  • Assisted Business Office Director and Vice President with general ledger accounting, budgeting, account/fund balancing and preparation of financial information as required
  • Trained staff on purchasing systems, processes and procedures

Senior Buyer & Packaging Engineer

GF Linamar
05.2018 - 10.2018
  • Supported all areas of manufacturing with purchase of products and services, via the following:
  • Negotiated contracts, securing most advantageous pricing for security and cleaning services
  • Designed, developed, and provided training on new process for forklift drivers to obtain propane tanks
  • Managed packaging development process, including the creation of packaging designs, prototype development, and performance testing
  • Successfully negotiated payment terms with suppliers from Net 30 to Net 60
  • Proactively worked with Domestic and off shore logistics with shipments and INCO terms
  • Developed and maintained Spend Analysis, to better understand supplier spend, preferred supplier, quick access analysis
  • Created and maintained purchase orders, as needed
  • Assisted Program Managers during pre-production phases

Global Business Development Specialist & SAP KU

Volvo Construction Equipment
10.2014 - 03.2018
  • Supported seven regions globally for SAP and systems support
  • Successfully led and implemented SAP Factory Master Project for Aftermarket Purchasing in 7 global regions
  • Developed relationships with key IT specialist
  • Complied and analyzed data for over 1.2 million part numbers
  • Designed and published systems road map on all aftermarket systems
  • Documented and published SAP Manuals for end users
  • Negotiated yearly budget for system improvements
  • Documented processes, coordinated training for all team members on new processes and system related updates
  • Designed and maintained Business Development website for documents, meetings
  • Traveled internationally to help support other regions in training and systems support
  • Provided support to other VCE Departments (Procurement, VAS, Order Desk, Production, Engineering, Finance, Truck, and Warranty)

Senior Commodity Buyer for Powertrain

Volvo Construction Equipment
01.2013 - 10.2014
  • Purchased all components for Powertrain for Aftermarket NA
  • Negotiated pricing contracts with domestic and international suppliers, resulting in a savings of $988,000 USD in one year
  • Continuously improved the supply chain and built relationships with key suppliers
  • Implemented Volvo Branding on key components to support VCE Strategy
  • Documented and distributed processes; coordinated and implemented training to team members on new processes and system related updates
  • Provided support to other VCE Departments (Procurement, VAS, Order Desk, Production, SPE, Warranty, Truck)
  • Team Event Planner/Coordinator

Commodity Buyer for Structures

Volvo Construction Equipment
09.2011 - 01.2013
  • Purchased machined parts for the structure commodity within the Aftermarket NA
  • Facilitated the implementation of SCM Go-Live Project for Aftermarket NA procurement group
  • Negotiated pricing contracts with domestic suppliers, while building supplier relationships, resulting in an overall savings of $300,000 USD
  • Improved Parts Price Variance Report to capture pricing for potential savings/increases
  • Documented and distributed processes; coordinated and implemented training to team members on new processes and system related updates
  • Provided support to other VCE Departments (Procurement, VAS, Order Desk, Production, SPE, Warranty, Truck)
  • Planned and coordinated team events

Senior Production Buyer

Consolidated Metco
02.2008 - 12.2009
  • Purchased all main components to support Production, Operations Manager, and Plant Manager, while putting processes in place to further streamline purchasing procedures
  • Assisted with transformation of purchase orders to scheduling agreements in SAP
  • Created new scheduling agreement format, converted data and trained suppliers on new process
  • Innovated rules in Outlook to help process scheduling agreements more efficiently
  • Administered analysis tools and assisted coworkers, as needed
  • Executed several new business take-over's/re-launches successfully, in a short time frame
  • Accomplished an overall annual savings of $218,000 USD
  • Maintained open order report for purchased components and distributed to management
  • Reviewed requisitions and communicated with vendors to obtain product information such as pricing, availability, and delivery schedule
  • Improved production up-time through supplier relationships, lead-times, safety stock and parts availability
  • Developed and maintained supplier contact database through Microsoft Access

Education

Certificate - Leadership

Leadership of Franklin County, Chambersburg
09.2012 - 2013.05

No Degree - College Transfer

Southwestern Community College (2006 - 2007), Sylva, NC
08.2006 - 05.2007

Associate of Applied Science - Information Systems

Haywood Community College, Clyde, NC
1997.08 - 1999.05

Skills

Customer Service

Certification

Purchasing Fundamentals

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Regional Resource Manager - Volunteer - Hurricane Helene
10.2024 - Current
Purchasing and Clerical Associate - High Country Furniture & Design
04.2024 - Current
Leave of Absence - Medical (Personal)
01.2022 - 12.2023
Senior Buyer/Material Analyst/Packaging Specialist - Consolidate Metco
06.2021 - 01.2022
Vice President - A Better Clean, LLC
07.2020 - 09.2020
Purchasing/Accounting Technician - Haywood Community College
06.2019 - 07.2020
Senior Buyer & Packaging Engineer - GF Linamar
05.2018 - 10.2018
Global Business Development Specialist & SAP KU - Volvo Construction Equipment
10.2014 - 03.2018
Senior Commodity Buyer for Powertrain - Volvo Construction Equipment
01.2013 - 10.2014
Leadership of Franklin County - Certificate, Leadership
09.2012 - 2013.05
Commodity Buyer for Structures - Volvo Construction Equipment
09.2011 - 01.2013
Senior Production Buyer - Consolidated Metco
02.2008 - 12.2009
Southwestern Community College (2006 - 2007) - No Degree, College Transfer
08.2006 - 05.2007

Purchasing Fundamentals

2003-01

Procurement and Purchasing Management

2003-01

Achieving Success with Difficult People

2013-01
Haywood Community College - Associate of Applied Science, Information Systems
1997.08 - 1999.05
Jessica M. KiersCustomer-Oriented | Self-Motivated | Multi-Tasking