Jessica M. Saidam
San Antonio,TX
Summary
Working in the Administration Profession with 13 years of experience in optimizing office operations demonstrates a strong administrative support leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Chief Administrative Officer
Firebase Elite Protection, LLC
SAN ANTONIO, Texas
04.2022 - Current
- Implemented and monitored organizational plans and developed goals and strategies to address prioritize
- Exercised good judgment by employing contemporary management principles and supervisory practices.
- Proposals and Contracts for new prospect clients
- Handle all new officers Certifications and License
- Audits with DPS Department of Public Safety
- Billing Invoices to Clients
- Inspect all Security Officers Weapons/Uniform
- Scheduling Onsite Security Officers, and Bike Patrol Security Officers
- Creating Special Contracts in Assisting US Marshalls in subcontracting work.
- Site Check Visit
- Review all Officers DAR Daily Activity Reports
- Review all BOLO's That come into office
Office Administrator/Referral Specialist
AGUIRRE PEDIATRICS
San Antonio, TX
03.2015 - 03.2022
- Managed office operations, enhancing efficiency and reducing cost for the company, by working with different supply vendors and vaccine vendors.
- Coordinate physicians and staff work schedule.
- Review daily patient schedule and improve patient flow for physicians. and decreasing patient wait time.
- Resolve administrative challenges and managing patients' records, ensuring compliance with HIPAA regulations.
- Foster positive relationships with staff, patients, and families to facilitate smooth communication between medical professionals and support staff.
- Verify health insurances collect copays, review denial claims, and coordinate with insurance providers to maximize reimbursements.
- Billing/Coding
- Work with the Health Department's vaccine department.
- Prepare Student Resident Contract Agreements with University Directors and Coordinate a Schedule for NP, FNP Students, and Preceptors.
- Coordinate Physician Med Students' Schedule for Hospital Rotations in the Newborn Nursery at the following Baptist St. Luke's Hospital, Christus Santa Rosa Hospital, Methodist Metro, Methodist Hospital, and University Hospital.
- Hospital Credentialing and Insurance Credentialing.
- Home Health Referrals and Insurance Authorizations.
- Review Physician's Charting Is Complete with Billable Diagnosis Code.
- Create a monthly schedule for Urgent Care night staff and laboratory.
Office Manager/Referral Appointment Clerk
The Children's Center Of Corpus Christi Pediatrics
Corpus Christi, TX
11.2010 - 01.2015
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Marketing/Advertisement
- Specialty Referrals and Authorization.
- MRI and CT Referral Authorization
- Review all CT, MRI, and X-ray reports.
- Review Insurance Denial Claims (Medicaid & Private Insurance)
- Medical Records.
- Payroll
- Manage Home Health Therapy Referrals and Reports.
- Newborn Hospital Billing for The Following: Driscoll Children's Hospital, Bay Area Medical Center Hospital, Christus Spohn Memorial Hospital, Christus Spohn South Hospital.
- Hospital Credentialing.
- Verify Health Insurance Eligibility and Collect Office Visit Copays / Deductibles.
- Ordered supplies and equipment to maintain adequate inventory levels.
Education
Certificate - Mastering E/M Coding, Modifiers Claim Accuracy,
University Health System Practice Mgmt Institute
903 W. Martin St.02-2019
Healthcare Ethics And Medical Terminology
Del Mar College
Corpus Christi, TX06-2013
Certificate in Accounting - Business Accountancy
Mansfield Business School
3615 Culebra Rd 04-1991
High School Diploma -
Thomas Jefferson High School
723 Donaldson05-1989
Skills
- Scheduling
- Data entry
- Patient Advocacy
- Meeting Coordination
- Billing oversight
- Supply Inventory
- Office Administration
- Critical Thinking
- Computer Skills
- Good Telephone Etiquette
- Friendly, Positive Attitude
- Problem Resolution
- Multitasking
- Fax/Scan
Certification
- Certified Texas State Notary Since 2001
References
References available upon request.
Timeline
Chief Administrative Officer
Firebase Elite Protection, LLC
04.2022 - Current
Office Administrator/Referral Specialist
AGUIRRE PEDIATRICS
03.2015 - 03.2022
Office Manager/Referral Appointment Clerk
The Children's Center Of Corpus Christi Pediatrics
11.2010 - 01.2015
- Certified Texas State Notary Since 2001
Certificate - Mastering E/M Coding, Modifiers Claim Accuracy,
University Health System Practice Mgmt Institute
Healthcare Ethics And Medical Terminology
Del Mar College
Certificate in Accounting - Business Accountancy
Mansfield Business School
High School Diploma -
Thomas Jefferson High School
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