Microsoft Office
Jessica Anderson
Administration/Office
Roswell,NM
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote an engaged and empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Property Manager
H & H Poultry
03.2018 - 06.2022
- Responsible for well-being and basic medical needs of 1500 livestock units and pets on property.
- Customer relations, sales and minor accounting.
- Design layouts for mass-incoming shipments of poultry.
- Maintenance and minor repairs on property and equipment.
- Maintain inventory levels.
- Transport livestock and feed.
- Preparation and set-up for shows and events.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses by 25% without compromising on service quality.
Kitchen Manager
Bear King Brewing Co.
01.2019 - 10.2021
- Oversee general operations and overall organization for kitchen.
- Coordinate with Executive Chef for day-to-day production and operations as needed.
- Ensure product, equipment and staff compliance with industry standards per local and state authorities and safety guidelines.
- Designing and implementing strategy protocols.
- Quality control of all products.
- Manage and maintain inventory and prep levels.
- Training and development of new employees.
- Personnel mentoring and problem-solving.
- Assess, review and retain current and potential purveyors.
- Equipment and property maintenance and repair.
Invoice Manager
Genz-Ryan Heating and Plumbing
07.2013 - 03.2018
- Analyze 50-75 invoices daily and determine billable amounts.
- Track performance and hours of 10-12 field technicians with regards to online coupons, Groupon and Amazon redemption for customers, process 95% of credit card transactions via virtual terminal website, process financing charges/refunds to accounts, process all customer invoicing for service department.
- Communicated and solved billing discrepancies and resolutions for A/R with accounting department reducing errors by 15%.
- Debriefing, distributing and uploading of invoices to designated accounts personnel.
- Closing all accounts on daily & monthly basis.
- Handle inbound customer 30-40 service calls per day, creating accounts for new customers, scheduling and dispatching calls to technicians, annual maintenance scheduling, mailing invoices, answer customer inquiries, process online service requests, product registration for Dal-Tile & Dry Treat.
- Independent contractor.
Food Services Sub
BES School District
02.2012 - 05.2013
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Increased efficiency in kitchen by multitasking and coordinating 10-15 various tasks simultaneously.
- Ensured consistency in dish quality by closely monitoring seasoning, taste, presentation, and portion control.
- Streamlined food preparation processes by effectively organizing workstations and utilizing time management skills.
- Prepared food items in compliance with 60-70 different recipes and portioning control guidelines.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions for inventory control.
Office Associate
Kmart
07.2011 - 05.2012
- Accounting for all daily cash.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within office.
- Managed communication channels for better collaboration, resulting in a more cohesive team environment.
- Processed payments and documented account changes to increase financial accuracy and transparency by 30%.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Logging deposits and balancing books, extensive problem solving.
- Filing all paperwork.
- Monitoring lottery usage and accounting for payments.
- Balance Western Union and Money Orders.
- Securing personal information from the pharmacy and credit card receipts to reduce private information breaches by 25%..
Education
Bachelor of Science - Business Administration And Management
New Mexico State University
Las Cruces, NM12.2025
Bartending Certificate - Bartending And Mixology
Minnesota School of Bartending
St. Paul, MN11.2012
High School Diploma -
University High School
Roswell, NM12.1993
Skills
- ServSafe Certification
- Food Safety & Health Code Compliance
- Exceptional oral and written communication skills
- Customer service-focused
- Financial budgeting and reporting
- Inventory Management
- Multitasking and Organization
- Kitchen equipment operation and maintenance
- Vendor Relations
- Policy and Procedure Enforcement
- Staff Training and Development
Skills And Accomplishments
25+ years’ experience, managed teams of 30+ people, excellent oral and written communication skills, increased annual sales in first year from $800K to $1.1M (27.5%),
Technical skillsMicrosoft Office, People Soft, E2 & 824 systems, Transaction History, Tandem, Blue Pumpkin, Outlook, Dropbox, Lucy, Roampay, Jobsite, Sage, ServiceLedger, Greensky, Enerbank Financing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Certified Food Service Manager, ServSafe - 2021
Accomplishments
- Demonstrated skills and career growth by being promoted 4 times in 2 years by 2 different employers and 3 times in 1 year by another employer.
- Supervised team of 40 staff members.
- Achieved "Baker of the Year Award" by completing company designed training program with accuracy and efficiency.
- Received "Most Improved Annual Sales Award" (market-wide) by increasing sales by 28% in first year .
- Received "Highest Annual Increase in Mystery Shop Score Award" (market-wide) by implementing new training programs.
- Achieved "Highest Annual Reduction in Controllable Costs Award" (market-wide) through renewed training and education of all store-level management.
- Awarded "Best Annual Health Inspection Score Average" (district-wide) by educating staff on state guidelines and regulations.
- Commended at annual convention by company president and VP for revamping and maintaining "cleanest store seen in the company's history."
Affiliations
- None
Quote
“If you don't ask, the answer is always no.”
Nora Roberts
Software
Interests
Always interested in learning how things work
Languages
Spanish
Intermediate (B1)
Timeline
Kitchen Manager
Bear King Brewing Co.
01.2019 - 10.2021
Property Manager
H & H Poultry
03.2018 - 06.2022
Invoice Manager
Genz-Ryan Heating and Plumbing
07.2013 - 03.2018
Food Services Sub
BES School District
02.2012 - 05.2013
Office Associate
Kmart
07.2011 - 05.2012
Bachelor of Science - Business Administration And Management
New Mexico State University
Bartending Certificate - Bartending And Mixology
Minnesota School of Bartending
High School Diploma -
University High School