Summary
Overview
Work History
Timeline
Skills
Education
Generic

Jessica Christensen

Business Growth & Development
San Antonio,Texas

Summary

SUMMARY OF EXPERIENCE

Bringing over 25+ years experience in sales, management, business to business sales and real estate knowledge. Talented in development and implementation of successful strategies to drive profits and increasing market share. Has had a strong history in building relationships which includes an extensive personal network within the newspaper, real estate, title, mortgage and insurance industry.

Overview

27
27
years of professional experience
7
7
years of post-secondary education

Work History

Advertising Consultant

Graphite Partners
San Antonio , Texas
2023.01 - Current
  • Identified new business opportunities by attending industry events and networking with potential clients.
  • Resolved any issues or concerns raised by clients during the course of a campaign, maintaining strong client relationships through proactive problem-solving measures.
  • Managed multiple advertising projects simultaneously, ensuring timely delivery and high-quality results.
  • Enhanced brand recognition through the creation of consistent messaging across all advertising channels for clients.
  • Recommended specific advertising strategies based on company goals, developing individualized plans to generate revenue and build customer base.
  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Created and presented media and advertising packages to prospective customers.
  • Negotiated contracts with vendors and clients.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Consistently hit and exceeded sales goals by [Number]%.
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.
  • Prepared and delivered sales presentations to businesses to sell new advertising programs.
  • Used cold calling to reach out to local business owners needing new advertising products and services.
  • Increased sales average through prospecting for new business at networking events and cold calling.
  • Maximized ROI of advertising campaigns through continual analysis of performance, response-rates and results.
  • Made outbound calls to existing customers to upsell advertising packages.
  • Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.

Business Development Manager

Owen Group Homes
San Antonio
2019.01 - 2022.12
  • Running profitable real estate team.
  • Business growth through vendors and builder relations.
  • Determine staffing requirements and hire/train/retain staff.
  • Drive development of goals aligned with groups focus/vision.
  • Organize logistics for staff and client functions
  • Organize logistics for charity events.
  • Optimize procedures for higher efficiency in office.
  • Try and foreseen future issues and have multiple plans ready.
  • Prepared annual budgets with controls to prevent overages.

Territory Sales Executive

Home Warranty Of America
San Antonio
2016.12 - 2019.12

Performed outside Sales and Business to Business Sales.


  • Resolution of client problems.
  • Increased sales and business growth.
  • Client services and Client Acquisitions.
  • Management of day to day affairs and client satisfaction.
  • Built network within the real estate agency to include agents, loan officers, title and insurance agents.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Collected data and performed customer needs analysis
  • Negotiated and closed long-term agreements with new clients in assigned territory.

Operations Manager/Business Growth

Owen Group Homes
San Antonio
2014.01 - 2016.08
  • Formulated processes to reduce downtime and financial loss.
  • Developed systems to track and log work issues.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Agent and vendor liaison to owner.
  • Prepared annual budgets with controls to prevent overages.
  • Help with marketing to grow business.
  • B2B marketing to vendors.
  • Logistics for all client and charity events.

Operations/Business Development

Keller Williams East
Tempe
2002.07 - 2011.11
  • Managed all aspects of office operations.
  • Organized logistics for all office functions and charity events.
  • Helped create and run office meetings for board meetings.
  • Ran profitable office through developing business deals/relationships with affiliates.
  • Provided effective leadership to ensure attainment of department performance goals.
  • Determined staffing requirements and coordinate all activities necessary to hire.
  • Trained, coached and retained new and existing staff.
  • In charge of recruiting and office retention of real estate agents.
  • Managed all aspects of office operations from rents/budgets/logistics.
  • Supported growth of profit share.
  • Supported office business development and customer service.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Planned marketing initiatives and leveraged referral networks to promote business development.

Operations Manager

Keller Williams Heritage
San Antonio
1998.01 - 2002.05
  • Managed all aspects of office operations.
  • Created systems for contracts to include compliance and audits from state.
  • Organized logistics for all office functions/events and charity events.
  • Acted as liaison for both vendors and agents in office.
  • Supported growth of profit share.
  • Drove development of goals that were aligned with organizational vision.
  • Hire, train, integrate, retain new and existing office staff.
  • Helped create and run team and leadership meetings.
  • Supported growth of profit share.

Timeline

Advertising Consultant

Graphite Partners
2023.01 - Current

Some College (No Degree) - Business Management

Northwest Vista College
2021.01 - Current

Business Development Manager

Owen Group Homes
2019.01 - 2022.12

Territory Sales Executive

Home Warranty Of America
2016.12 - 2019.12

Operations Manager/Business Growth

Owen Group Homes
2014.01 - 2016.08

Operations/Business Development

Keller Williams East
2002.07 - 2011.11

Operations Manager

Keller Williams Heritage
1998.01 - 2002.05

High School Diploma -

Judson High School
1986.01 - 1989.05

Skills

    Leadership

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Education

Some College (No Degree) - Business Management

Northwest Vista College
San Antonio, TX
2021.01 - Current

High School Diploma -

Judson High School
Converse, TX
1986.01 - 1989.05
Jessica ChristensenBusiness Growth & Development