Jessica Marie Jaramillo
Brownsville,TX.
Summary
An expert in receptionist with 4 years of related experience and advanced customer service skills. Seeking a challenging position within professional environment providing opportunity for growth and career advancement.
Overview
5
5
years of professional experience
Work History
UTRGV Intern- (Internship)
Housing Authority City Of Brownsville
Brownsville, TX
05.2022 - 08.2022
- Assisted low-income families mainly Spanish speaking residents by providing services at their properties (Apartment complex)
- Create and Distribute flyers
- Call residents
- Created a Needs Assessment for the residents in English and Spanish
- Created surveys for residents in English and Spanish
- Attend events and residential meetings
- Create events and Calendars for each month for each property
- Create Arts & Crafts for kids at the properties
- Attend Board meetings
Clerical Assistant ll
James ECHS, B.I.S.D
Brownsville, United States
01.2015 - 01.2019
- Provided clerical support to company employees by copying, faxing and filing documents.
- Interacted with customers by phone, email or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Assisted parents and students in the front office
- In charge of the substitutes and made sure they signed in and out
- Assigned substitutes to teachers who were out
Crew Member
McDonalds
Brownsville, TX
06.2012 - 04.2013
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Took the customers orders and handed it to them as they sat down.
- kept employee and customer areas clean, neat and ready for the next customer.
Education
Bachelor of Arts - Social Work
The University of Texas Rio Grande Valley
Brownsville, TX08.2022
Associate of Arts - Social Work
Texas Southmost College
Brownsville, TX12.2019
High School Diploma -
Gladys Porter High School
Brownsville, TX2011
Skills
- Fluent in English and Spanish
- Goal oriented
- Computer savvy
- Great Customer Service
- Empathetic
- Flexible
- Critical Thinking
- Problem solving
- Fast learner
- Social skills
- Team work
Timeline
UTRGV Intern- (Internship)
Housing Authority City Of Brownsville
05.2022 - 08.2022
Clerical Assistant ll
James ECHS, B.I.S.D
01.2015 - 01.2019
Crew Member
McDonalds
06.2012 - 04.2013
Bachelor of Arts - Social Work
The University of Texas Rio Grande Valley
Associate of Arts - Social Work
Texas Southmost College
High School Diploma -
Gladys Porter High School
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