Jessica Paige Watts
Dallas,TX
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Claims Adjuster
State Farm
02.2023 - Current
- Detail-oriented claims adjuster with an ability to meticulously assess and process insurance claims
- Actively pursuing a rewarding position that strategically leverages expertise in insurance claims, customer service, and strategic negotiations.
- Consistently deliver a 167% combined production rate.
- Provide excellent customer service by addressing inquiries, explaining claims processes, and maintaining
positive relationships with clients - Proficient in conducting thorough research, gathering and analyzing data effectively, and synthesizing findings into actionable insights.
- Facilitated smooth transitions for policyholders during the claim process by liaising between various departments, ensuring all parties were informed and engaged.
Operations Manager/ Inventory Manager /Customer Service
All Vapes
07.2013 - 01.2023
- Oversaw product purchasing, daily business operations, marketing, inventory control, product manufacturing, and customer service.
- Results-driven sales manager with a track record of achieving and exceeding sales targets, driving revenue growth, and managing budgets.
- Successfully built a large customer base by ensuring our product knowledge and customer focus was unmatched in the industry.
- Utilized comprehensive competitor analysis to anticipate competitor actions and proactively adjust marketing strategies.
- Demonstrated capability in building and maintaining positive relationships with clients, stakeholders, and partners.
- Reduced operational risks while organizing data to forecast performance trends.
Education
High School Diploma -
Rockwall Heath High School
Rockwall, TX05.2011
Skills
- Policy investigations
- Critical Thinking
- Coverage Determination
- Team Leadership
- Best Practices Implementation
- Computer Skills
- Decision-Making
- Sales background
- Caseload Management
- Regulatory Compliance
- Accident scene investigations
- Claims Investigation
Skills Interests
Sales, Time Management, Problem Solving, Decision Making, Adaptability, Negotiation, Relationship Building, Customer Focus, Project Management, Organization, Analytical Thinking, Attention to Detail, Strong Verbal/Written/Interpersonal Communication.
Certification
- [All Lines Adjuster ], [State Farm] - [February 2023- Present]
Timeline
Claims Adjuster
State Farm
02.2023 - Current
Operations Manager/ Inventory Manager /Customer Service
All Vapes
07.2013 - 01.2023
High School Diploma -
Rockwall Heath High School
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