Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica R. Singh

Hanover,MD

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Producing detailed knowledge of required compliance documentation including: Project specific to NASA documentation and project support. My specific work style has been tailored to managing office and team building relationships, which includes the sharing of resources, skills, ideas, and specific practices within the company. Strengths include: Knowledge of government contract, financial analysis, and the ability to work independently in a strict deadline environment and within a Team. Advanced MS Office Suites additionally, financial modeling and solid database skills, understanding of financial analysis, and managing accounting database. Experience with government accounting software, systems implementation, development, and integration.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sr. Executive Administrative Assistant

Business Integra/ Halvik - NASA, Public Trust
05.2017 - 10.2023
  • Produced high-level support to NASA Customers, and Executives; managing both business and personal calendars, appointments, and travel arrangements, ensuring effective time management and prioritization of tasks
  • Structured presentations and/or briefing materials at the request of the Monthly Project Reports due to NASA Customers
  • Produced agendas, attend meetings as requested, take meeting notes and actions, and transcribe / summarize notes and action items from meetings
  • Oversaw user account record keeping, verification, update, categorizing informal, and educational institutions
  • Managed reports that identify new cross-cutting program-level issues and actions identified during program standing meetings
  • Managed reports in the program document repository and distribute to program stakeholders as required
  • Produced financial summary reports on the program to program manager at the program level and assist with allocation and tracking of resources, recommend funding adjustments as needed to (contract staff, facilities, and budgets)
  • Partnered with the creation presentations and/or briefing materials by suggesting relevant content or by compiling available program metrics, news briefs, and announcements from the program's web site
  • Governed records for 20-4 submission (maintain records for required documentation) and Property
  • Custodian ownership (maintain inventory/tracking of branch property on the contract)
  • Partnered direction from leadership, and multi-task between other responsibilities, keep track of structuring various tasks, employees, and policies
  • Produced presentations, charts, graphs, track and maintain status logs relating to correspondence., spreadsheets, and other similar documents relating to the Branch functions and activities
  • Produced successful working relationships with prime contractors (and our subcontractors) in the formation, negotiation, award, performance, and close-out of contracts and subcontracts.

Administrative Assistant III

University of Maryland School
03.2016 - 09.2016
  • Oversaw staff correspondence, record tracking, and data communications, resulting in improved automation of front office operations
  • Managed accounts payable, accounts receivable, and disbursements for a department of 50 employees, ensuring timely payment to vendors and accurate record-keeping of financial transactions with an average accuracy rate of 98%
  • Structured approximately 300 patient health records in accordance with The Joint Commission standards by establishing a new filing system, which reduced missing file folders by 75%
  • Produced clear and concise written communications as the primary point of contact for patient inquiries within the Kidney and Liver Transplant Division
  • Responded to an average of 30 inquiries per week with a satisfaction rate of over 90%
  • Headlined internal policies, procedures, and services, resulting in a 90% reduction in errors during data entry
  • Utilized automated systems to log and retrieve information, improving efficiency by 50% compared to manual processes
  • Produced exceptional customer service skills by responding to telephone inquiries and complaints within required turnaround times with a 95% satisfaction rate from customers
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars
  • Produced superior filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff
  • Produced inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
  • Coordinated special events by arranging catering services, securing venues and ordering promotional materials
  • Managed invoices for payment using accounting software applications, and expense reports on behalf of executives in accordance with company policies and procedures
  • Produced files, developed spreadsheets, faxed reports and scanned documents, and maintained the front desk and reception area neat and organized
  • Managed coordinated catering services for various event functions, including sales training and department meetings.

HR Administrative Assistant

Columbus Technologies & Services, Inc – NASA Contracts
02.2011 - 02.2016
  • Oversaw calendars for Team Leads, Program Manager, and HR Management by implementing a centralized calendar system
  • Produced HR-related data and runs standard reports for management review
  • Served as a reliable source of information for employees, answering basic employee questions about human resources policies, benefits, and company-related information
  • Managed other management team members (Partners, Business Development, etc.) on various projects where administrative tasks are required
  • Produced executive support; assist the program team in planning and strategy development for the
  • SES NASA Contract
  • Oversaw, created and maintained accurate and organized active and terminated employee documents and files
  • Produced administrative duties, such as maintaining employee database and sorting emails for the HR department, and maintained proper records of employee attendance and leaves
  • Partnered with HR Manager in policy formulation, hiring and salary administration
  • Oversaw the submission of online job postings, shortlist candidates and schedule job interviews
  • Coordinated orientation and training sessions for new employees
  • Enhanced smooth communication with employees and timely resolution to their queries
  • Produced
  • Planned, and organized significantly large events, to include obtaining space and necessary materials and equipment
  • Developed successful working relationships with prime contractors (and our subcontractors) in the formation, negotiation, award, performance, and close-out of contracts and subcontracts
  • Oversaw the planning and execution of technical exchanges, conferences, and synchronization sessions, obtaining space and necessary materials and equipment for all events.

Data Coordinator /After-School Care Attendant

PG County Public School System
03.2007 - 01.2011
  • Managed high-volume telephones and personal calls, and screens those, which in his/her judgment, can be handled by other offices, and tactfully refers them as appropriate
  • Developed and executed daily schedules for children, resulting in increased productivity and engagement during activities
  • Provided outgoing correspondence for procedural and grammatical accuracy, and consults with VP on matters relating to conformance with policy, factual correctness and adequacy of treatment
  • Implemented a data entry system to maintain accurate records of each child's progress, interests, and any issues that arise, resulting in improved communication with parents and caregivers
  • Supervises students in classrooms, playgrounds, cafeterias, hallways, and study halls
  • Communicates effectively with the After-School Programs, Coordinator, Teacher(s), and/or the VP regarding observed student behavior/progress/needs
  • Produced the design and manipulation of databases for the storage and dissemination of student data, ensuring proper sorting and organization while maintaining the privacy of student records
  • Coordinated with Prince George's County Public School System to ensure enrollment verification compliance for over 200 children, resulting in a 95% success rate and avoiding potential legal issues
  • Acted as intermediary for secretary in contacts with school and central office personnel, parents, the public, private agencies
  • Oversaw and interprets administrative decisions and policies to others; answers varied inquiries or complaints and resolves problems requiring adaptation of rules, regulations and precedents; transmits and explains orders and instructions;
  • Streamlined the necessary arrangements for conferences, including space, time, people, and assembles background material
  • Produced memorandum and correspondence for review and signature of VP on a variety of assigned subjects.

Catering Assistant

Valerie's Catering Corner
05.1999 - 08.2006
  • Produced basic food preparation tasks, which include washing, peeling, and cutting fruit and vegetables, seasoning and slicing meats, and preparing sauces and salads
  • Arranging the tables, dining, and buffet areas as per the catering manager's instructions
  • Ensuring all tableware and chafing dishes are properly cleaned and sanitized before each catering event
  • Taking inventory of ingredients and catering supplies and ordering new stock as required
  • Loading and unloading food, tableware, and catering supplies onto and off catering vehicles
  • Appropriately storing clean chafing dishes, tableware, platters, and equipment after each catering event
  • Answering guests' catering-related questions during events and addressing all complaints
  • Crafted in the development and implementation of marketing strategies to promote catering services
  • Optimizing in all duties related to customer billing, and payment options if necessary.

Education

High school diploma -

Private School Served By District

Skills

  • Efficient Travel Arrangements
  • Expert Time Management
  • Data Analysis
  • Human Resources Support
  • Effective Problem Solving
  • Confidentiality and Discretion
  • Document Preparation
  • Vendor Relationship Management
  • Microsoft Office Mastery
  • High-Level Multitasking

Certification

Event Planning (10+ years) Travel Expense Report (10+ years) Data Analysis (10+ years) Strategic Planning (10+ years) MS Excel (10+ years) Administrative Support (10+ years) Superior Time Management (10+ years) Presentation Skills (6 years) Business Development (8 years) Reporting Proficiency (10+ years) Compiling Data (10+ years) Report Writing (8 years) Project Planning (10+ years) Research and Data Analysis (8 years) Report Preparation (10+ years) MS Office Suite (10+ years) Self-Motivated Professional (10+ years) Negotiation (10+ years) Process Improvement (10+ years) Account Reconciliation (6 years) Business Intelligence (10+ years) Accounting Software (5 years) Databases (10+ years) Financial Report Writing Technical Writing (5 years) Financial Analysis (5 years) Business Analysis (6 years) Volunteer (5 years)

Timeline

Sr. Executive Administrative Assistant

Business Integra/ Halvik - NASA, Public Trust
05.2017 - 10.2023

Administrative Assistant III

University of Maryland School
03.2016 - 09.2016

HR Administrative Assistant

Columbus Technologies & Services, Inc – NASA Contracts
02.2011 - 02.2016

Data Coordinator /After-School Care Attendant

PG County Public School System
03.2007 - 01.2011

Catering Assistant

Valerie's Catering Corner
05.1999 - 08.2006

High school diploma -

Private School Served By District

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Jessica R. Singh