Jessica R. Sylva
Summary
Qualified Administrative Assistant with over 15 years of experience managing office functions and providing executive level support.
Qualifications
Excellent Communication
Client Relations Management
Project Oversight
Strategic Planning
Prioritizes Needs
Office Management
Strong Computer Skills
Resourceful
Reliable
Rapid Learner
Problem Solving
Efficient with Time
File Maintenance
Keen to Detail
Overview
22
22
years of professional experience
Work History
Manager
Myha Luong
Los Angeles, CA
01.2019 - Current
- Provide superior support to a popular social media influencer and reality show personality
- Ensure and maintain all current and future business relationships and ventures
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Key Results:
- Manage all social media and marketing for website and e-commerce store
- Assist in creating a budget and small business plan for first product release
- Coordinate and execute product sales (national & international)
- Manage personal/business calendar; filter and respond to business emails
- Arrange all travel
- Create financial reports for advisor
Nanny/House Manager
JAson & Heather Christ
Arlington, VA
01.2013 - 01.2020
- Provide reliable in-home childcare for the family of two school-aged children
- Supply loving care and promote positive behavior patterns to the children
- Key Results:
- Manage household for working parents; duties include laundry, cooking meals, children’s inventory of necessities, and budget for activities
- Assisted elementary school remote-learning during COVID-19 pandemic while essential working parents were in-duty
- Assisted in early childhood development, motor skills, social skills
- Created and coordinated creative and educational activities (Pre-Covid19 Pandemic)
Administrative Assistant/Project Manager
Hankins Construction
Washington, DC
01.2013 - 01.2017
- Provided support to the owner of a small construction company
- Efficiently oversaw administrative matters including filter emails, managing calendars, making travel arrangements, composing documents and client relation management
- Key Results:
- Served as a liaison between company and vendors, clients and potential clients
- Draft and serviced all bids, contracts and service level agreements
- Active role as project manager for home renovations
- Manager of client / project file system
- Prepared and submitted RFQ’s for Australian Embassy (DC- DFAT & DTZ)
- Prepared, managed and converted documents using Microsoft Office and Google Docs
Public Relations Specialist
Echoing SOundz, Inc
Van Nuys, CA
01.2007 - 01.2013
- Established and maintained a network of media relationships
- Edited and serviced press releases and researched new ideas to enhance public image for clients
- Interacted with clients, media outlets and venue owners to gain exposure and promote Echoing Soundz’ mission
- Played a key role in event planning; Managed resources to keep costs within project budget
- Key Results:
- Provided high quality support to Senior Publicist and clients: Coordinate schedules, appointments, conference calls and travel arrangements
- Drafted and serviced client proposals and contracts; Composed and addressed correspondence and press releases
- Managed social media accounts and advertising efforts
- Assisted with special projects as needed and heavily involved with pre & postproduction for high profile events (private and televised).
Business Credit Analyst III
Sprint
Las Vegas, NV
01.2003 - 01.2009
- Carefully evaluated the financial health of consumer’s applying for new or additional lines of service from Sprint and determine if their application can be approved
- Key Results:
- Oversee business fraud verification process
- Review consumer applications for new and additional lines of service
- Work with customers to settle outstanding balances
- Attend to over 100 inbound calls daily
- Respond to questions and requests via email & phone
Education
Business Management
Montgomery college
01.2016
Skills
- COMPUTER SKILLS
- Applications: Microsoft Office, ADP products, QuickBooks, Visio
Timeline
Manager
Myha Luong
01.2019 - Current
Nanny/House Manager
JAson & Heather Christ
01.2013 - 01.2020
Administrative Assistant/Project Manager
Hankins Construction
01.2013 - 01.2017
Public Relations Specialist
Echoing SOundz, Inc
01.2007 - 01.2013
Business Credit Analyst III
Sprint
01.2003 - 01.2009
Business Management
Montgomery college
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