Jessica Wortham
Frisco,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
L&S Mechanical
Richardson, TX
01.2024 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Took special orders in person and over telephone, generating additional revenue every month.
- Answered customer inquiries and provided accurate information regarding products and services.
Senior Executive Assistant to CFO and CTO
TechnoLabs Inc, IT Development and Staffing Firm
12.2013 - 12.2023
- Manage the day-to-day calendar, as well as ever changing frequent travel schedule for company's Chief Finance Officer as well as Chief Technical officer
- Implement organizational systems for a field of 121 IT consultants and counting
- Develop and maintain systems for upcoming deadlines, events, incoming projects, and meetings
- Handle and process confidential client information.
- Conduct research to gather, prepare and brief before all major executive meetings
- Coordinate meetings with national and world wide cliets, while serving as main liaison between client and executive staff.
- Create weekly and monthly reports and presentations.
Executive Administrative Assistant
Sunshine Retirement Living L.L.C, Retirement Community for Senior Citizens
01.2009 - 09.2013
- Dispersed incoming mail to correct recipients throughout the office.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Planned and prepared travel arrangements for directors and staff
- Improved communication efficiency as primary liaison between departments, vendors, directors and staff.
Education
Bachelor of Arts - English/History
The University of Houston-Main Campus
Houston, TX, USA December 2011
Skills
- Report generation
- Microsoft Office proficiency
- Social media knowledge
- Meeting and travel support
- Event oversight
- Sales Presentations
- Customer Engagement
- Promotional planning
- Adept Writer
- Presentation development
Timeline
Administrative Assistant
L&S Mechanical
01.2024 - Current
Senior Executive Assistant to CFO and CTO
TechnoLabs Inc, IT Development and Staffing Firm
12.2013 - 12.2023
Executive Administrative Assistant
Sunshine Retirement Living L.L.C, Retirement Community for Senior Citizens
01.2009 - 09.2013
Bachelor of Arts - English/History
The University of Houston-Main Campus
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