Jessica Roland
Summary
Hardworking medical laboratory technician well-versed in performing tests in blood bank and chemistry. Maintains a professional demeanor and completes tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Medical Laboratory Technician
US Navy
06.2019 - Current
- Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
- Trained oncoming technicians on best practices for conducting various types of lab tests while emphasizing accuracy.
CPR Instructor
The CPR Dude
10.2017 - 10.2018
- Improved CPR course completion rates by creating engaging lesson plans and hands-on activities.
- Enhanced student retention of CPR knowledge through scenario-based training exercises and demonstrations.
- Optimized class sizes to facilitate personalized instruction while maintaining accessibility for community members seeking certification or recertification opportunities.
Executive Assistant
Silver Castle Enterprises
03.2017 - 10.2018
- Streamlined communication by managing emails, phone calls, and scheduling appointments.
- Improved office efficiency by implementing new filing systems and document management processes.
Emergency Room Technician, Volunteer
American Red Cross
03.2017 - 10.2017
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Educated patients about discharge instructions and provided guidance on medication administration, follow-up appointments, and self-care techniques at home.
- Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
Education
Bachelor of Science - Health Sciences
Uniformed Services University of The Health Sciences
Bethesda, MD12.2020
Skills
- Time Management
- Adaptability and Flexibility
- Phlebotomy Techniques
- Blood Bank Operations
Timeline
Medical Laboratory Technician
US Navy
06.2019 - Current
CPR Instructor
The CPR Dude
10.2017 - 10.2018
Executive Assistant
Silver Castle Enterprises
03.2017 - 10.2018
Emergency Room Technician, Volunteer
American Red Cross
03.2017 - 10.2017
Bachelor of Science - Health Sciences
Uniformed Services University of The Health Sciences