Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Rose Windsor

Excelsior,MN

Summary

Results-driven creative with experience leading & assisting productive teams. Self-sufficient starter with knowledge and proficiencies in assisting executives and managers at multiple organizational levels. Focused, consistent, punctual, and reliable. Here to make a difference.

Overview

9
9
years of professional experience

Work History

Owner I Windsor Enterprises

Engel & Volkers Wayzata
Excelsior, MN
07.2024 - Current
  • Craft strategies to generate tailor-made content aligned with brand image.
  • Edit photographs and produce graphic design artwork using InDesign, Photoshop & PowerPoint.
  • Coordinate with marketing team to drive messaging and promote current campaigns.
  • Review analytics reports measuring success of campaigns.
  • Study target audience and business offerings to devise effective call-to-action copy.
  • Produce clear and concise creative briefs outlining project objectives and requirements for the Brokerage Marketing Manager & independent luxury agents.

Director of Operations

Edam Cardinal Group
Wayzata, MN
07.2023 - 07.2024
  • Developed operational strategies to enhance efficiency across multiple departments.
  • Cultivated and maintained strategic relationships with custom home builders to generate long-term business opportunities for our clients.
  • Established partnerships with wealth management firms, and developed tailored marketing assets to support and strengthen those alliances.
  • Drove year-over-year volume growth by enhancing the client care experience, and effectively positioning our team as trusted experts in the luxury real estate market.

Shop Director

Engel & Volkers Wayzata
Wayzata, MN
10.2019 - 07.2023
  • Oversaw daily brokerage operations with a focus on operational efficiency, agent support, and client experience.
  • Led recruiting efforts to attract top-tier talent, successfully growing the advisor team and enhancing market presence.
  • Managed listing pipeline and marketing execution to ensure consistency, visibility, and high-quality presentation across platforms.
  • Developed and delivered ongoing training programs to elevate agent performance, productivity, and alignment with brokerage standards.
  • Streamlined systems and workflows to improve back-end operations, agent onboarding, and transaction coordination.

Center Director

Step by Step Montessori School
Wayzata, MN
10.2017 - 11.2019
  • Effectively managed a team of 20+ teachers.
  • Maintained records according to company and state standards.
  • Updated web pages and social media profiles with engaging and current content.
  • Devised innovative strategies to drive family engagement.
  • Analyzed competitive environment and consumer trends to stay on top of changing market environments.
  • Applied market knowledge and customer insight analysis to drive enrollment through targeted promotions.

Area Manager - Customer Service Trainer

Children's Learning Adventure Child Care Centers
Scottsdale, AZ
03.2017 - 10.2017
  • Partnered with Regional Managers and Center Directors to create and implement marketing solutions and strategies that resulted in increased enrollment and customer retention.
  • Implemented sales and service strategies to ensure enrollment growth and retention of existing families.
  • Accurately maintained and submitted enrollment and marketing data.
  • Implemented strategies to develop and expand existing customer base.
  • Developed spreadsheets and useful data models to track and outline key information.
  • Created product promotion plans and marketing initiatives to increase brand awareness.

Executive Assistant

Eric Utoft Group - Engel & Volkers Minneapolis
Minneapolis, MN
06.2016 - 03.2017
  • Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
  • Conferred with advertising managers to develop and implement marketing plans.
  • Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company services.
  • Determined business development opportunities and implemented effective strategy for client acquisition.

Education

Bachelor of Science - Child Adult And Family Services

Iowa State University
Ames, IA
12.2007

Skills

  • Advertising Campaigns
  • Data analysis
  • Social Media Marketing
  • Copywriting
  • Proofreading and Editing
  • Detail Oriented
  • Administrative Assistance
  • Marketing and Product Presentations
  • Data Management
  • Team Collaboration
  • Digital Marketing
  • Customer Service
  • Content creation

Timeline

Owner I Windsor Enterprises

Engel & Volkers Wayzata
07.2024 - Current

Director of Operations

Edam Cardinal Group
07.2023 - 07.2024

Shop Director

Engel & Volkers Wayzata
10.2019 - 07.2023

Center Director

Step by Step Montessori School
10.2017 - 11.2019

Area Manager - Customer Service Trainer

Children's Learning Adventure Child Care Centers
03.2017 - 10.2017

Executive Assistant

Eric Utoft Group - Engel & Volkers Minneapolis
06.2016 - 03.2017

Bachelor of Science - Child Adult And Family Services

Iowa State University

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