Jessica Savard

Highly experienced emergency veterinary assistant and supervisor with 12 years in veterinary medicine, including 7 years in fast-paced emergency and critical care settings. Skilled in ICU nursing, patient triage, diagnostic support, client communication, and team leadership. Proven ability to manage critically ill patients while supervising and supporting a team in a high-stress, high-volume environment.

Key Responsibilities & Skills

• Provide comprehensive nursing care for hospitalized patients in the ICU and general nursing ward, including post-surgical and critically ill patients
• Perform hourly monitoring and detailed assessments of critical patients, reporting changes promptly to the veterinary team
• Maintain patient comfort through proper husbandry, sanitary grooming, and cleanliness to support recovery and welfare
• Triage emergency room patients by obtaining vital signs and assessing urgency to prioritize care effectively
• Assist veterinarians during examinations and procedures
• Collect, prepare, and run diagnostic samples using in-house laboratory equipment and manual techniques
• Administer medications via multiple routes, including subcutaneous injections
• Set up and manage IV fluids and constant rate infusions (CRIs)
• Obtain and interpret blood pressure readings, blood glucose levels, and ketone measurements
• Handle high volumes of client phone calls, utilizing medical records and collaborating with doctors to provide accurate information
• Perform phone triage and client communication with professionalism and empathy
• Complete thorough medical charting and assist with appointment scheduling
• Obtain high-quality diagnostic radiographs while ensuring proper patient positioning, safety protocols, and radiation protection standards

Supervisory Responsibilities

• Supervise and support a team of direct reports in a clinical setting
• Assist with staff training, mentorship, and ongoing skill development
• Ensure accountability and adherence to hospital protocols
• Adjust staff schedules and timesheets to meet operational needs
• Act as a resource for team members during emergency and high-acuity cases