Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Sthephigraphe Andre

Roslindale,MA

Summary

Professional Summary:

Experienced and caring worker with nine years in cleaning and helping seniors. Good at keeping things clean and safe, and making elderly people comfortable. Can handle household chores well and is friendly with great communication skills. Looking for a job where I can use my skills to help others in a supportive environment.

Overview

8
8
years of professional experience

Work History

Cleaning Manager

Codeha
12.2019 - 12.2022
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Promoted a safe working environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
  • Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Worked with front desk to respond promptly to all guest requests.

Cleaning Assistant

Feredo Hotel
02.2015 - 08.2019

- Efficiently cleaned and sanitized designated areas including restrooms, kitchens, and common spaces, ensuring high standards of cleanliness and hygiene.
- Proficiently performed sweeping, mopping, vacuuming, and dusting tasks, maintaining pristine surfaces and surroundings.
- Demonstrated responsibility in emptying trash bins and disposing of waste properly, contributing to a safe and sanitary environment.
- Managed inventory levels of cleaning supplies, restocking as necessary to support uninterrupted operations.
- Proactively reported maintenance issues and safety hazards to management, facilitating prompt resolution and risk mitigation.
- Strictly adhered to safety protocols and followed instructions for the proper use of cleaning chemicals, ensuring a safe working environment.
- Successfully completed assigned cleaning schedules in a timely manner, meeting or exceeding expectations for cleanliness and efficiency.
- Upheld cleanliness standards to guarantee a neat and organized environment for occupants or customers, enhancing overall satisfaction.
- Collaborated with team members, providing assistance as needed to accomplish shared goals and objectives.
- Delivered exceptional customer service, promptly addressing concerns and fulfilling requests from occupants or customers to ensure their satisfaction.

  • Mopped and vacuumed floors to remove residue and restore finished appearance.

Education

High School Diploma -

Nord Alexis
Haiti
07.2013

Skills

  • Workload prioritization
  • Chemical Handling
  • Health and Safety Knowledge
  • Task Delegation

Languages

French
Full Professional
English
Native or Bilingual

Timeline

Cleaning Manager

Codeha
12.2019 - 12.2022

Cleaning Assistant

Feredo Hotel
02.2015 - 08.2019

High School Diploma -

Nord Alexis
Jessica Sthephigraphe Andre