
Certified Pharmacy Technician offering experience within a leading national drug store chain as well as 10+ years in Management and Training development with Retail companies. Dedicated, hard-working and reliable professional who maintains a focus on accuracy and delivers courteous service at all times.
Communicated with pharmacist and providers to provide information about medical situations and receive instructions for further treatment. Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion. Followed appropriate disinfecting procedures to sterilize medical equipment. Consulted with insurance company representatives to complete claims processing, resolve concerns. Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy. Stocked, labeled and inventoried medication to keep accurate records.
Carefully measured prescriptions, prepared and printed labels, and filled over 200 prescriptions a day. Managed Inventory for 600+ behind and over the counter medications. Serve over 100+ Customers daily by taking prescriptions, answering questions, billing and insurance claims, and handling payments. Respected customer privacy by maintaining strict confidentiality and upholding all local and HIPAA laws. Managed Phone calls across 9 lines, taking prescription, answering questions, and resolving all customer concerns.
Highly creative with the ability to drive brands forward in a $5 million/year retail location through innovative schemes and concepts. Known for refreshing visual merchandising ideas and flawless execution. Hire, train anddevelop an eclectic staff of 25 plus employees. Schedule and plan according to the needs of the business. Ultimately, saving in labor costs and increasing store profitability.
Created new ways to execute growth within the business. Managed an eclectic team of staff members to build the brand. Maintained strong communication with staff, district management, and corporate women's buying team to discuss upcoming trends. Collected feedback on product, visual moves, promotional changes and brand launches within the San Diego district. Developed a team with strong leadership and growth. Managed sales, visuals, buying and operations.