Jessica T. Williams

Accomplished multiple tasks within established timeframes; Ensured high-quality service delivery; Closed out cash register and prepared cashier report at close of business; Improved hotel bar's efficiency by maintaining clean and organized workstations throughout shifts; Purchased new inventory according to forecasted needs; Mentored and trained staff members to ensure exceptional customer service standards

Developed loyal clientele by consistently delivering outstanding service and creating a welcoming atmosphere; increased overall revenue; formulated effective promotional strategies for special occasions and themed nights; contributed to a positive work environment through effective teamwork and communication with colleagues; performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory; evaluated market demands effectively to identify opportunities for new events, leading to increased company revenue;

Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth; Established a successful business by identifying market needs and developing innovative solutions; Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues; Led the strategic planning process to define business goals and ensure alignment across all departments; championed continuous improvement efforts within the organization, streamlining operations for increased efficiency; oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability; secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately; ensured compliance with industry regulations while maintaining ethical business practices at all times; expanded the company''s geographical reach, opening new markets and increasing profitability; created organization's mission and vision statements for use by employees; negotiated favorable contracts with suppliers, reducing costs while maintaining product quality; cultivated loyal customer base through personalized marketing campaigns and loyalty programs; boosted team productivity and morale through leadership development programs and regular feedback sessions; pioneered adoption of remote work policies, ensuring business continuity during challenging times.

Fostering friendly & reliable relationship between the property management office and tenants; Responding in a timely manner to tenants' requests per lease obligations; Providing prompt feed-back to vendors/in-house maintenance personnel regarding tenant satisfaction; Recording and delivering information on day-to-day activities and feed-back from tenants to upper management weekly; Timely Preparation/delivery of ownership reports and financial reports to designated departments