Jessica Thalia Valdes Gonzalez
Jacksonville,FL
Summary
Driven by curiosity and a passion for learning, constantly seeking opportunities to expand my skills and take on new challenges.
Overview
4
4
years of professional experience
Work History
On Job training-Dental Assistant
Smiling Kidds Dentistry
07.2023 - Current
- Assistance in consultations and clinical procedures, preparing histories, tools and materials.
- Preparation of all the necessary materials for the different treatments to be carried out.
- Provided chairside and clinical assistance in orthodontic treatments, including patient preparation, instrument sterilization, and procedure support.
- Skilled in performing dental prophylaxis and assisting with restorative procedures, ensuring high standards of patient care and clinical efficiency.
Front Desk Specialist
Smiling Kidds Dentistry
03.2023 - 07.2023
- Control and monitoring of information.
- Customer care and service.
- Documentation management.
- Problem-solving and incident response.
- Patient reception, call answering, and appointment scheduling.
- Management of the medical appointment agenda.
- Updating and management of patient records and medical records.
- Information and guidance to patients both in person and by telephone.
- Billing for consultations, and medical procedures performed.
- Reception and registration of patients in the clinic's computer system.
Costumer Service
Cuban Pizzeria
03.2022 - 03.2023
Education
Law School, Non-Graduated - Pre-Law
APEC University
Santo Domingo, Dominican RepublicHigh School Diploma -
Centro De Excelencia
Santo Domingo, Dominican RepublicGED -
Florida State College
Jacksonville, Florida, FL03-2024
Skills
- Creativity
- Organizational Skills
- Customer Orientation
- Commitment
- Digital Skills
- Emotional Intelligence
- Friendly, positive attitude
- Interpersonal skills
- Microsoft Office
- Attention to detail
- Multitasking
- Critical thinking
- Teamwork
Languages
English
Intermedio avanzado
B2
Spanish
Native or Bilingual
Timeline
On Job training-Dental Assistant
Smiling Kidds Dentistry
07.2023 - Current
Front Desk Specialist
Smiling Kidds Dentistry
03.2023 - 07.2023
Costumer Service
Cuban Pizzeria
03.2022 - 03.2023
Law School, Non-Graduated - Pre-Law
APEC University
High School Diploma -
Centro De Excelencia
GED -
Florida State College