Jessica Ellis
Phoenix,AZ
Summary
Compassionate and dedicated new graduate nurse eager to contribute to the Medical-Surgical, Telemetry, and Orthopedic unit at HonorHealth Sonoran Crossing Medical Center. Committed to delivering exceptional patient-centered care while embodying the core values of innovation, accountability, integrity, respect, and excellence represented by HonorHealth. Equipped with strong clinical skills and a passion for fostering positive patient outcomes, ready to make a meaningful impact in a dynamic healthcare environment. Excited to collaborate with a team of professionals dedicated to enhancing community health and well-being.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Specialist
HomeLight
Phoenix, AZ
01.2021 - 2023
- Coordinated complex transactions requiring accuracy, organization, and time management
- Demonstrated accountability and integrity in managing sensitive documentation
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Built strong client relationships through consistent communication and effective problem solving.
Realtor
My Home Group
Phoenix, AZ
01.2018 - 01.2022
- Built strong client relationships through trust, communication, and responsiveness
- Guided clients through complex decision-making processes
- Managed multiple priorities while maintaining high-quality service
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Restaurant Manager / Trainer
Bambinos
Phoenix, AZ
01.2011 - 01.2014
- Managed daily operations in a high-volume environment
- Trained staff and ensured adherence to safety and service standards
- Maintained efficiency and organization under pressure
- Oversaw daily restaurant operations, ensuring adherence to quality and service standards.
911 Dispatcher (Public Safety Communications)
Phoenix Fire Department
Phoenix, AZ
01.2007 - 01.2009
- Prioritized emergency calls using rapid triage and critical thinking
- Maintained calm, clear communication during high-stress and life-threatening situations
- Managed multiple situations simultaneously while ensuring accuracy and safety
- Demonstrated strong decision-making, situational awareness, and crisis management
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
Education
Bachelor of Science in Nursing -
Chamberlain University
Phoenix, AZ2026
Skills
- Critical thinking & prioritization
- Emergency response & triage
- Communication & teamwork
- Time management in high-acuity environments
- Calm and effective under pressure
- Strong clinical judgment and prioritization
- Compassionate, patient-centered approach
- High level of integrity and accountability
- Leadership and team coordination
Certification
- Registered Nurse (RN) – NCLEX scheduled May 2026
- Basic Life Support (BLS), American Heart Association
Timeline
Sales Specialist
HomeLight
01.2021 - 2023
Realtor
My Home Group
01.2018 - 01.2022
Restaurant Manager / Trainer
Bambinos
01.2011 - 01.2014
911 Dispatcher (Public Safety Communications)
Phoenix Fire Department
01.2007 - 01.2009
Bachelor of Science in Nursing -
Chamberlain University