Jessicca Jones
Franklinville,NJ
Summary
I am a dependable and reliable employee who will go above and beyond to make sure customers have a satisfied experience. With my experience being a hostess and cashier I have learned to have great communication skills to resolve any issues customers may have. That way I can do everything in my power to make sure customers have a positive experience.
Overview
4
4
years of professional experience
Work History
Assistant Administrator Clerk
Franklin Township Court
Franklinville, NJ
01.2025 - Current
- Answered phone calls, responded to emails and directed inquiries to appropriate staff members.
- Filing cases.
- Court duties such as sound recording, Zoom, and window.
- Cash handeling
- Patience dealing with problems
Ops Manager
CVS Pharmacy
Haddonfield, New Jersey
08.2024 - Current
- Management
- Customer service
- Problem solving
- Money handling
- Communication skills
- Organization
Cashier
Raising Cane's Restaurants
Westville, NJ
04.2024 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier
Lowe’s
Mantua, New Jersey
05.2023 - 04.2024
- Resolved customer complaints professionally in accordance with company policy.
- Conducted price checks for special orders or discounts as requested by customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Hostess
Bistro Di Marino
Collingswood, New Jersey
10.2021 - 09.2022
- Assisted servers in bussing tables when needed during busy periods.
- Accurately recorded customer information into reservation system.
- Provided excellent customer service by addressing customer needs promptly.
- Greeted guests warmly upon arrival, seating them promptly.
- Communicated clearly with kitchen staff regarding customer orders.
- Resolved any customer complaints or issues quickly and professionally.
- Maintained a clean and organized dining area.
- Handled cash payments and reconciled daily transactions accurately.
- Verified reservations and wait times with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Assisted in preparing the restaurant for opening and closing shifts.
Education
High School Diploma -
Collingswood High School
Collingswood, NJ06-2023
Skills
- Cash Handling
- Product Recommendations
- Customer Assistance
- Returns processing
- Customer Service
- ID Verification
- Cash Register Operation
- Money Handling
- Organizational abilities
- Staff Training
- Cleaning and sanitizing
References
References available upon request.
Timeline
Assistant Administrator Clerk
Franklin Township Court
01.2025 - Current
Ops Manager
CVS Pharmacy
08.2024 - Current
Cashier
Raising Cane's Restaurants
04.2024 - 08.2024
Cashier
Lowe’s
05.2023 - 04.2024
Hostess
Bistro Di Marino
10.2021 - 09.2022
High School Diploma -
Collingswood High School
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