Jessicca Ruedas
Lockhart,TX
Summary
Professional individual offering over 10 years of customer service, management, and clerical experience. Seeking a position where I can utilize my skills and further my education.
Overview
8
8
years of professional experience
Work History
Gas Station Attendant
H-E-B
Lockhart, TX
08.2019 - Current
- Operated cash register to process customer transactions accurately and efficiently.
- Stocked shelves with merchandise and ensured that pricing was correct.
- Performed daily inventory checks on various products to ensure adequate stock levels.
- Verified age requirements for purchase of alcohol and tobacco products.
- Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
- Provided excellent customer service by responding quickly to customer inquiries or complaints.
Customer Service Representative
GM/Alorica
Austin, TX
02.2018 - 02.2019
- Assisted callers in setting up Wi-Fi/Bluetooth within vehicles
- Troubleshoot any issues with setups and Wi-Fi services
- Performed sales by informing customers of the different Wi-Fi packages
Customer Service Manager
Wal-Mart
Austin, TX
10.2017 - 02.2018
- Responsible for all registers within the store
- Ensured associates followed their scheduled shifts
- Opened /closed all store registers
- Provided friendly and exceptional customer service
Department Manager
Wal-Mart
Buda, TX
05.2016 - 04.2017
- Provided friendly customer service in a fast-paced environment
- Ensured that food orders were taken accurately and processed in a timely manner
- Handled payment transactions (cash/credit) using the cash register
Education
Medical Assisting Program -
Southern Careers Institute
Austin, TX03.2020
Medical Administrative Asst. -
Everest Institute
Austin, TX11.2009
Skills
- Communication
- Customer Service
- Phlebotomy
- EKG
- EHR
- Vitals
- HIPAA/OSHA
Timeline
Gas Station Attendant
H-E-B
08.2019 - Current
Customer Service Representative
GM/Alorica
02.2018 - 02.2019
Customer Service Manager
Wal-Mart
10.2017 - 02.2018
Department Manager
Wal-Mart
05.2016 - 04.2017
Medical Assisting Program -
Southern Careers Institute
Medical Administrative Asst. -
Everest Institute