Jessice Hensley

Horizon Health and Wellness

12.2015 - Current

Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
Completed documentation for every incident and forwarded to correct personnel for review.
Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
Provide case management services, including intakes, crisis intervention, advocacy, referrals and monitoring of families.
Maintain up to date case records with case activity status.
Maintain logs and electronic records.
Participate in regular team meetings and in house training sessions to boost group effectiveness.