Jessie Bates
New Orleans ,LA
Summary
Proven leader in dialysis care, notably throughout my travels as a Certified Dialysis Technician, where I enhanced patient comfort and safety through expert hemodialysis procedures and rigorous infection control. Skilled in patient education and administrative leadership, I significantly improved operational efficiency and patient satisfaction. My approach consistently fosters trust and loyalty, driving team performance and patient care quality.
Overview
18
18
years of professional experience
Work History
Certified Travel Dialysis Technician
Aya Healthcare
01.2023 - 03.2024
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
Certified Travel Dialysis Technician
Fresenius Dialysis
10.2020 - 12.2022
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
Clinic Manager
Southshore Dialysis
06.2017 - 10.2020
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Enhanced team performance by providing regular training and professional development opportunities.
Dialysis Technician
DaVita
01.2014 - 06.2017
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
Dialysis Technician
Chalmette Dialysis
09.2006 - 12.2013
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
Education
High School Diploma -
Myrtle Magee Christian Academy
New Orleans 05.2004
Skills
Hemodialysis Procedures
Patient Education
Infection control standards
Patient Care
Administrative Leadership
Patient Care Coordination
Scheduling
Timeline
Certified Travel Dialysis Technician
Aya Healthcare
01.2023 - 03.2024
Certified Travel Dialysis Technician
Fresenius Dialysis
10.2020 - 12.2022
Clinic Manager
Southshore Dialysis
06.2017 - 10.2020
Dialysis Technician
DaVita
01.2014 - 06.2017
Dialysis Technician
Chalmette Dialysis
09.2006 - 12.2013
High School Diploma -
Myrtle Magee Christian Academy