Jessie Beeman
Summary
Driven Team Manager excelling in employee relations, training, and development. Boosted team productivity, enhanced employee satisfaction, and ensured compliance with company policies. Skilled in conflict resolution, customer relations, and maintaining a positive work environment. Efficient in managing daily operations, recruiting staff, and maintaining high standards during fast-paced situations. Committed to continuous improvement and achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Team Manager
Panera Bread
06.2021 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development.
- Enhanced team productivity by implementing efficient task delegation, time management strategies, and a positive work environment.
- Ensured compliance with company policies through diligent oversight of daily operations and staff adherence to guidelines.
- Fostered strong relationships with customers through attentiveness, timely issue resolution, and creating a welcoming environment.
- Maintained quality of food, accuracy, cleanliness of cafe, and a positive work environment.
- Maintained a professional demeanor by staying calm, attentive, and utilizing problem solving skills when addressing unhappy or angry customers.
- Recruited, interviewed, and hired employees suitable for the needs of our cafe.
- Accurately managed cash transactions, ensuring accurately balanced cash drawers and safe throughout each shift.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Followed procedures for safe food preparation, accurate assembly, and presentation.
- Ordered supplies, produce, and truck to facilitate sales and production in the cafe.
- Generated "pan-ups" to ensure that the baker is baking the correct amount of bakery items necessary, without ample waste.
- Efficiently opened and closed the cafe.
Education
Bachelor of Science - Psychology
Lipscomb University
Nashville, TN12-2025
Skills
- Reliability
- Customer Relations
- Team building
- Conflict Resolution
- Employee Training
- Maintains composure in high-stress environments
- Quality Control
- Problem-solving aptitude
- Change Management
- Communication Skills
- Maintaining a positive work environment
- Stock ordering
- Knowledge in curating employee schedules
Timeline
Team Manager
Panera Bread
06.2021 - Current
Bachelor of Science - Psychology
Lipscomb University